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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Envision having a highly intelligent assistant that diligently tracks all feedback, encourages your team, and distills the most significant action items for your focus. Cutting-edge algorithms uncover underlying challenges on your behalf, presenting all findings in well-organized, prioritized to-do lists. Instant notifications will alert you if urgent matters arise, ensuring you can act more effectively than your competitors. Relax knowing that there’s always someone monitoring the key individuals. We’ve consolidated all feedback into a single KPI that clearly indicates what requires your attention and when. This streamlined approach makes it simpler than ever to share and discuss insights. Do you think this necessitates consulting services, a complex installation, or new systems? Rethink that! OMBEA Insights is designed to be user-friendly for organizations of any size, allowing everyone to benefit from humanized insights. You’ll be operational in just a few minutes, transforming how your team interacts with data and drives results. Plus, the ease of use means that even those unfamiliar with analytics can effectively harness its power.

Description

Everything essential for acquiring and retaining customers, finalizing sales, and expanding your business is at your fingertips. Your dashboard is accessible from any device, no matter your location. Thanks to our cloud-based software, your data is always secure and never lost. We prioritize simplicity while still providing a comprehensive range of features. Our all-inclusive package comes at one straightforward price. Regardless of your geographical position, a Salesmanna consultant is always available to assist you and your team. Plus, our support team is just a call or message away, whether you need assistance or simply wish to reach out for a friendly chat! Our commitment to customer service ensures you feel supported throughout your business journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OMBEA

Founded

2011

Country

Sweden

Website

www.ombea.com

Vendor Details

Company Name

Merit Technologies

Founded

2009

Country

United States

Website

www.Salesmanna.com

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Complaint Management

Case Management No 
Complaint Classification No 
Corrective Actions (CAPA) No 
Customer Complaint Tracking No 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing No 
Self Service Portal No 
Social Media Monitoring No 
Survey Management Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales Yes 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal Yes 
Self-Appraisals Yes 
Skills Assessments No 
Weighted Performance Measures No 

Talent Management

Career Development Planning No 
Compensation Management No 
Competency Management No 
Employee Lifecycle Management No 
Goal Setting / Tracking No 
Job Description Management No 
Onboarding Yes 
Performance Appraisal Yes 
Recruiting Management No 
Succession Planning No 
Training Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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