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Description
We present statistics that are not only intriguing and efficient but also straightforward, empowering you to leverage them effectively. Our approach broadens the scope of Telegram analytics, enabling you to enhance engagement within your group, optimize your time management, cultivate relationships, and unlock the true potential of your community. After all, time is critical, isn't it? With just a glance at these insights, you can pinpoint the periods when your group is most active, allowing you to focus on disseminating your message effectively. Are you curious about the dynamics within your group? Do you want to identify trending discussions among members? With our platform, you can set up custom alerts to monitor specific keywords or topics. Additionally, we provide tools to track the rewards you've distributed, offering insight into their direct impact on user engagement. With features like message scheduling, you can sustain your conversations with timely and strategically planned announcements, ensuring that your group remains vibrant and engaging.
Description
Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Telegram
Yes
Facebook
No
Facebook Messenger
No
Instagram
No
Rambox
No
Viber
No
WhatsApp
No
Integrations
Telegram
Yes
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
Rambox
Yes
Viber
Yes
WhatsApp
Yes
Pricing Details
€29 per month
Free Trial
No
Free Version
No
Pricing Details
499€ per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Numbers of Telegram
Website
www.numbersoftelegram.com
Vendor Details
Company Name
Sinch
Founded
2015
Country
Germany
Website
engage.sinch.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
Yes
Mobile Messaging
No
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes