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features
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support

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Description

Nuance Performance Analytics enhances clinical, financial, and patient outcomes by offering real-time data analytics and decision support systems tailored for quality management, CDI leadership, and patient safety teams to effectively monitor, evaluate, and benchmark their performances. This comprehensive web-based solution integrates the most up-to-date regulatory, payment, and reporting guidelines, presenting a variety of customizable options that facilitate risk analysis and pinpoint areas for potential improvement. Unlike other systems that update data weekly or monthly, this platform refreshes data daily across all criteria, serving as a unified source for care team members to gain insights into various populations and their performances. It also allows for the identification of emerging trends through visual representations of performance opportunities, and it connects inpatient and outpatient outcomes to identify major complications and comorbidities that qualify as hierarchical condition categories. By providing easily customizable reports that cater to the diverse requirements of stakeholders from the boardroom to the bedside, Nuance Performance Analytics ensures that all levels of the organization can access the information they need to drive quality improvements. This adaptability makes it a vital tool in the ongoing effort to enhance healthcare delivery.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NovaPACS EI Yes 

Integrations

NovaPACS EI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nuance

Founded

1992

Country

United States

Website

www.nuance.com/healthcare/provider-solutions/quality-management-solutions/performance-analytics.html

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

Curola Reviews

Curola

Mocero Health

Alternatives