Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NuGenesis SDMS serves as the automated data repository that supports the NuGenesis laboratory management system. This platform seamlessly consolidates various data types produced by instruments, researchers, and external entities into a unified repository. This allows scientists and collaborators to efficiently commence research, share findings, and exchange data. The system ensures the secure capture, indexing, and storage of laboratory-generated data in compliance with regulatory standards, executing these tasks promptly after any data creation or alteration. Additionally, it simplifies the management of printed data, which encompasses the outputs from instruments. The system is compatible with diverse operating systems, such as Microsoft Windows and UNIX, and it converts data into widely accepted non-proprietary interchange formats, like IUPAC JCAMP-DX. NuGenesis SDMS is proficient at identifying new content across your servers, projects, and data types while swiftly extracting relevant metadata to keep everything organized. This functionality not only enhances efficiency but also ensures that valuable research data is readily accessible and securely stored.
Description
vInteract Cloud offers a robust contact center solution through Genesys Engage, tailored for businesses seeking a dependable and secure cloud infrastructure with a reliability rate of 99.99%. Built to scale alongside your organization, vInteract is fully customizable and operates within AWS and Azure's tier 3 data centers, ensuring optimal security. Provided by Voxai, this versatile cloud solution caters to enterprises of all sizes, functioning as an open and scalable platform that enhances routing efficiencies through the advanced Genesys Engage routing capabilities. With comprehensive features to meet the demands of even the most intricate enterprise contact centers, vInteract includes full omnichannel routing (such as agent, skills, and predictive), sophisticated self-service options, multimedia support, analytics, workforce management, and more. The cloud components are strategically deployed in an active/active configuration, utilizing availability zones to guarantee maximum service availability. By leveraging the strengths of AWS or Azure, our data centers hold certifications for SSAE-16, PCI, HIPAA, FEDRAMP, SOC, and a variety of other regulatory standards, ensuring compliance and security for our clients. Ultimately, vInteract Cloud empowers organizations to optimize their customer engagement strategies while maintaining high standards of reliability and performance.
API Access
Has API
No
API Access
Has API
No
Integrations
IDBS E-WorkBook
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Waters
Country
France
Website
www.waters.com/waters/fr_FR/Automated-Data-Repository/nav.htm
Vendor Details
Company Name
Voxai Solutions
Founded
2005
Country
United States
Website
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14
Product Features
Scientific Data Management System (SDMS)
Analytics
No
Artificial Intelligence (AI)
No
Audit
No
Centralized Data Repository
No
Collaboration
No
Compliance
No
Data Security
No
ELN Integration
No
LIMS Integration
No
Workflows
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No