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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

NuGenesis SDMS serves as the automated data repository that supports the NuGenesis laboratory management system. This platform seamlessly consolidates various data types produced by instruments, researchers, and external entities into a unified repository. This allows scientists and collaborators to efficiently commence research, share findings, and exchange data. The system ensures the secure capture, indexing, and storage of laboratory-generated data in compliance with regulatory standards, executing these tasks promptly after any data creation or alteration. Additionally, it simplifies the management of printed data, which encompasses the outputs from instruments. The system is compatible with diverse operating systems, such as Microsoft Windows and UNIX, and it converts data into widely accepted non-proprietary interchange formats, like IUPAC JCAMP-DX. NuGenesis SDMS is proficient at identifying new content across your servers, projects, and data types while swiftly extracting relevant metadata to keep everything organized. This functionality not only enhances efficiency but also ensures that valuable research data is readily accessible and securely stored.

Description

Enhance your Genesys Contact Center by incorporating social media and digital messaging with PureSocial, a cloud solution designed to provide a fully omnichannel experience. This integration allows you to broaden the functionality of your existing Contact Center significantly. By leveraging advanced features, you can elevate customer satisfaction and boost agent efficiency. With PureSocial, you can seamlessly add platforms like Twitter, Facebook, Instagram, YouTube, LinkedIn, Messenger, SMS, and WhatsApp in under a day, all with just a few simple clicks within your Genesys Cloud environment. This swift integration empowers your organization to stay connected with customers across various channels, ensuring a modern and responsive communication strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook No 
Facebook Messenger No 
Genesys Cloud CX No 
IDBS E-WorkBook Yes 
Instagram No 
LinkedIn No 
Microsoft Excel Yes 
WhatsApp No 
X (Twitter) No 

Integrations

Facebook Yes 
Facebook Messenger Yes 
Genesys Cloud CX Yes 
IDBS E-WorkBook No 
Instagram Yes 
LinkedIn Yes 
Microsoft Excel No 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Waters

Country

France

Website

www.waters.com/waters/fr_FR/Automated-Data-Repository/nav.htm

Vendor Details

Company Name

Sixbell

Founded

1989

Country

Chile

Website

www.puresocial.cx/en/

Product Features

Scientific Data Management System (SDMS)

Analytics No 
Artificial Intelligence (AI) No 
Audit No 
Centralized Data Repository No 
Collaboration No 
Compliance No 
Data Security No 
ELN Integration No 
LIMS Integration No 
Workflows No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

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