Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
Description
SmartCDR is a versatile and highly adaptable billing solution capable of handling intricate configurations for usage-based billing across various sectors, including Satellite Communications, VoIP, VSAT, Telco, Wireless, and nearly any other device that necessitates this type of billing. It allows users to generate PDF invoices for both recurring charges and device usage, while also facilitating streamlined email delivery to customers on a daily, monthly, or annual basis, ensuring timely communication and efficient billing processes. Additionally, SmartCDR's customization options enable businesses to tailor the platform to meet their specific needs and operational workflows.
API Access
Has API
No
API Access
Has API
No
Integrations
CheddrSuite
No
Eat App
No
Fresh KDS
No
Legion
No
Pricing Details
$250000.00/one-time
Free Trial
No
Free Version
No
Pricing Details
$399 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Northstar Utilities
Founded
1976
Country
Canada
Website
www.northstarutilities.com
Vendor Details
Company Name
BusinessFusion
Country
United States
Website
www.businessfusion.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No