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Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
Description
Twine Ambient leverages artificial intelligence to efficiently take notes and summarize live meetings, Slack channels, and various other communications, enabling your team to make connections effortlessly. It automatically generates and posts summaries of Zoom meetings to your feed, while also providing daily digests from selected Slack channels. Furthermore, it delivers automatic summaries of pertinent news articles straight to your feed, streamlining the distribution of essential updates and eliminating knowledge gaps within your team. By simplifying the process of recording, summarizing, and sharing Zoom and team meetings, Ambient ensures that the valuable insights from crucial discussions are preserved. Ultimately, Ambient fosters a shared context among team members, which enhances decision-making and boosts overall productivity. With features that automatically summarize and disseminate learnings, it significantly extends the usefulness and reach of the information shared. In an increasingly fast-paced work environment, Twine Ambient becomes an invaluable tool for maintaining team cohesion and awareness.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
No
Zoom
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Vendor Details
Company Name
twine
Country
United States
Website
www.twine.us