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Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
Description
Introducing the innovative PinPoint™ noise filter, designed to eliminate unwanted sounds from both ends of your conference calls, compatible with any headset and application. Developed by Bose Labs, this solution addresses the evolving nature of work, which now demands greater flexibility and mobility amidst increasing background noise. With PinPoint, you can enjoy a more focused connection, significantly reducing distractions. This advanced tool effectively filters a range of unwanted ambient sounds, ensuring that only essential audio is transmitted with clarity. Utilizing AI driven by deep neural networks, PinPoint is honed through extensive audio training sessions, allowing it to continuously enhance its performance, thanks to ongoing updates from Bose. Uniquely, PinPoint operates directly on your device, ensuring all audio analysis takes place locally, without any surveillance of your conversations. In a world where noise is ever-present, PinPoint empowers you to communicate more effectively, whether you’re using headphones or not, across any app you choose. This innovative technology not only improves clarity but also enhances your overall communication experience in today’s dynamic work environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Canditech
No
Kombo
No
Skillfully
No
TEQ Connect
No
Verifile
No
Integrations
Canditech
Yes
Kombo
Yes
Skillfully
Yes
TEQ Connect
Yes
Verifile
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Vendor Details
Company Name
PinPoint
Country
United States
Website
pinpoint.bose.com