Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NilNexus allows radiologists to increase productivity by up to 20%, while improving quality and decreasing turnaround times. NilNexus uses intelligent algorithms to match the right study with the right physician. This improves accuracy and throughput. NilNexus helps to assign work equitably among qualified healthcare professionals. This prevents cherry-picking, and optimizes productivity across the enterprise. The use of color coding makes it easier to see the target timelines and helps to ensure that studies are completed on time. NilNexus distributes studies based on user profiles that are composed of a unique set of criteria.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign Yes 
Amazon Web Services (AWS) No 
Atlassian Clover No 
Black Knight Empower Yes 
Ellucian Yes 
Guidewire Yes 
Jira No 
Jira Service Management No 
Microsoft 365 No 
Microsoft Defender for Office 365 Yes 
NextGate Yes 
SAP SuccessFactors Yes 
Trimble Cityworks Yes 
monday AI work platform No 

Integrations

Adobe Acrobat Sign No 
Amazon Web Services (AWS) Yes 
Atlassian Clover Yes 
Black Knight Empower No 
Ellucian No 
Guidewire No 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 Yes 
Microsoft Defender for Office 365 No 
NextGate No 
SAP SuccessFactors No 
Trimble Cityworks No 
monday AI work platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hyland

Founded

1991

Country

United States

Website

www.hyland.com/en/solutions/products/nilnexus

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

Radiology

Audit Trail No 
Billing & Invoicing No 
Claims Management No 
EDI No 
EMR HL7 Bridge No 
Image Fusion No 
PACS Integration No 
Patient Scheduling No 
Scanning Input No 
Teleradiology No 
Wait List Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Alternatives

Alternatives

Jira Reviews

Jira

Atlassian
Nexus Reviews

Nexus

OptiMiser
ArcTicketing Reviews

ArcTicketing

Archarina