Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NilNexus allows radiologists to increase productivity by up to 20%, while improving quality and decreasing turnaround times. NilNexus uses intelligent algorithms to match the right study with the right physician. This improves accuracy and throughput. NilNexus helps to assign work equitably among qualified healthcare professionals. This prevents cherry-picking, and optimizes productivity across the enterprise. The use of color coding makes it easier to see the target timelines and helps to ensure that studies are completed on time. NilNexus distributes studies based on user profiles that are composed of a unique set of criteria.
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat Sign
Yes
Amazon Web Services (AWS)
No
Atlassian Clover
No
Black Knight Empower
Yes
Ellucian
Yes
Guidewire
Yes
Jira
No
Jira Service Management
No
Microsoft 365
No
Microsoft Defender for Office 365
Yes
Integrations
Adobe Acrobat Sign
No
Amazon Web Services (AWS)
Yes
Atlassian Clover
Yes
Black Knight Empower
No
Ellucian
No
Guidewire
No
Jira
Yes
Jira Service Management
Yes
Microsoft 365
Yes
Microsoft Defender for Office 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hyland
Founded
1991
Country
United States
Website
www.hyland.com/en/solutions/products/nilnexus
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Product Features
Radiology
Audit Trail
No
Billing & Invoicing
No
Claims Management
No
EDI
No
EMR HL7 Bridge
No
Image Fusion
No
PACS Integration
No
Patient Scheduling
No
Scanning Input
No
Teleradiology
No
Wait List Management
No
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No