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Description
Nextiva combines AI, automation, and omnichannel communication into a single platform that transforms customer experience. It empowers businesses to meet customers on their preferred channels—voice, SMS, email, chat, social, or video—while providing teams with a unified interface to manage interactions. The platform’s customer journey orchestration engine delivers real-time actionable insights, allowing companies to anticipate needs and automate key workflows. With AI-driven automation, organizations can increase self-service containment, reduce costs per interaction, and improve resolution rates. Nextiva is also designed to enhance workforce engagement with tools that prevent agent fatigue, streamline collaboration, and boost retention. Its open architecture and REST API foundation ensure scalability, security, and compliance, even in hybrid or regulated environments. Recognized by TrustRadius, G2, and Gartner, Nextiva has become a top choice for organizations seeking both innovation and reliability. By consolidating technology and reducing IT overhead, businesses maximize ROI while unlocking better customer outcomes.
Description
Experience unparalleled flexibility with options to pay as you go, customize your plan, or select an all-inclusive package that caters precisely to your requirements through a modern, cloud-based internet phone service. Everything is managed online and is under your control, available instantly without the need for site visits, installation, or maintenance—just plug in and start using. Voipfone offers plans starting at just £1 per month and includes numerous innovative features at no additional cost. This award-winning service delivers reliable and cost-effective advanced cloud-based internet phone solutions tailored for small businesses. Voipfone is accessible to everyone, whether you're a fresh startup in need of a new phone number, a growing organization looking for adaptable support for new employees or remote workers, or an established company aiming to upgrade from an outdated office PBX system. By choosing Voipfone, you can seamlessly transition your phone system to the cloud, enjoying a hassle-free VoIP PBX that can be implemented quickly and affordably. Not only does this service enhance communication, but it also empowers businesses to scale effortlessly as they grow.
API Access
Has API
No
API Access
Has API
No
Integrations
AbacusLaw
Yes
Active Directory
Yes
Agency Matrix
Yes
AuguTech
Yes
Bitrix24
Yes
Clio
Yes
ConnectWise Automate
Yes
Flip
Yes
HubSpot Data Hub
Yes
Humhealth
Yes
Integrations
AbacusLaw
No
Active Directory
No
Agency Matrix
No
AuguTech
No
Bitrix24
No
Clio
No
ConnectWise Automate
No
Flip
No
HubSpot Data Hub
No
Humhealth
No
Pricing Details
$19.95 per month
Free Trial
Yes
Free Version
No
Pricing Details
$1.38 per month
Business plans
Compare plans
Plan Price per user, per month
Voipfone 100 £5
Voipfone 500 £10
Voipfone 1000 £15
Voipfone Unlimited £20
Voipfone Unlimited business plans are designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.
Residential plans (including VAT)
Compare plans
Plan Price per user, per month, including VAT
Voipfone at Home 100 £6
Voipfone at Home 300 £9
Voipfone at Home Unlimited £14
Voipfone at Home Unlimited plans are designed for people that use the telephone for their normal residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal residential telephone user.
Voipfone Flex
Sign up now
Service Price per month
Extension £1.50
Call Group £1
Call Queue £2
Call Barring £3
IVR Switchboard (single menu) £5
IVR Switchboard (multi-menu) £10
Custom Music on Hold £2
Call Me Back Pro £2
Cloud Call Recording (Click here for details on storage pricing) £10
UK phone & fax numbers
View available numbers
Number prefix Price per month *
01 £3
02 £3
03 £3
0843 £3
0845 £3
0870 £3
0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per minute) £5
Volume discount savings are automatically applied on accounts with more than 10 UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21 and above will be only £2 per month.
International phone numbers
Country Area Code Price per month
Belgium Brussels £5
Ireland All Areas £5
Sweden Stockholm £5
With the exception of Irish numbers, European numbers have an inbound call charge to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. Your caller pays their standard rate for dialling a geographical number in that country.
For more visit our website at voipfone
Compare plans
Plan Price per user, per month
Voipfone 100 £5
Voipfone 500 £10
Voipfone 1000 £15
Voipfone Unlimited £20
Voipfone Unlimited business plans are designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal business telephone user.
Residential plans (including VAT)
Compare plans
Plan Price per user, per month, including VAT
Voipfone at Home 100 £6
Voipfone at Home 300 £9
Voipfone at Home Unlimited £14
Voipfone at Home Unlimited plans are designed for people that use the telephone for their normal residential activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not permitted for customers to use Voipfone at Home Unlimited with their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions. None of these exclusions will affect a normal residential telephone user.
Voipfone Flex
Sign up now
Service Price per month
Extension £1.50
Call Group £1
Call Queue £2
Call Barring £3
IVR Switchboard (single menu) £5
IVR Switchboard (multi-menu) £10
Custom Music on Hold £2
Call Me Back Pro £2
Cloud Call Recording (Click here for details on storage pricing) £10
UK phone & fax numbers
View available numbers
Number prefix Price per month *
01 £3
02 £3
03 £3
0843 £3
0845 £3
0870 £3
0800 (voice calls only; 0800 numbers have an inbound call charge of 3p per minute) £5
Volume discount savings are automatically applied on accounts with more than 10 UK phone numbers. Numbers 11-20 will be £2.50 per month, and 21 and above will be only £2 per month.
International phone numbers
Country Area Code Price per month
Belgium Brussels £5
Ireland All Areas £5
Sweden Stockholm £5
With the exception of Irish numbers, European numbers have an inbound call charge to you of 2p per minute (ex VAT). Calls to Irish numbers have no inbound call charge. Your caller pays their standard rate for dialling a geographical number in that country.
For more visit our website at voipfone
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Nextiva
Founded
2008
Country
United States
Website
www.nextiva.com
Vendor Details
Company Name
Voipfone
Founded
2004
Country
United Kingdom
Website
www.voipfone.co.uk
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
No
International Numbers
No
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
