Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Next Identity is a powerful CIAM solution that helps businesses design and manage secure, flexible customer journeys. The platform provides tools for secure login, automated onboarding, and easy integrations, ensuring a seamless experience for users. With features like frictionless risk management, data migration, and detailed analytics, Next Identity allows businesses to securely manage customer identity data while enhancing engagement and simplifying digital transformation processes.
Description
According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Akamai Bot Manager
Yes
Akamai Identity Cloud
Yes
Auth0
Yes
DuoCircle
Yes
Okta
Yes
Salesforce
Yes
SendGrid
Yes
TeleSign
Yes
Twilio
Yes
Integrations
Akamai Bot Manager
No
Akamai Identity Cloud
No
Auth0
No
DuoCircle
No
Okta
No
Salesforce
No
SendGrid
No
TeleSign
No
Twilio
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Next Reason
Founded
2016
Country
United States
Website
nextidentity.io
Vendor Details
Company Name
Plusoft
Founded
1988
Country
Brazil
Website
plusoft.com/en/produtos/omni/
Product Features
Authentication
Biometric
Yes
Credential Management
Yes
Knowledge-Based Authentication
No
Mobile Authentication
Yes
Multifactor Authentication
Yes
Out-of-Band Authentication
No
Policy Management
No
Self Service Portal
Yes
Single Sign On
Yes
Social Sign On
Yes
Customer Identity and Access Management (CIAM)
Access Certification
No
Access Management
Yes
Analytics / Reporting
Yes
Automatic User/Device Recognition
Yes
Behavioral Analytics
Yes
Credential Management
Yes
Data Security
Yes
Multi-Factor Authentication (MFA)
Yes
Privacy / Consent Management
Yes
Real Time Notifications
Yes
Self-Service Portal
Yes
Single Sign On
Yes
User Provisioning
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
Yes
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
Yes
Social Sign On
Yes
User Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No