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Description
Nexcade serves as a cutting-edge AI agent platform designed specifically for freight forwarders, enabling its agents to process and manage incoming requests effectively, while also collecting rates, preparing quotes and tenders, creating bookings, and transforming operational data into valuable commercial insights. Requests can be received in the traditional ways, including emails sent to a shared inbox, such as a common Outlook mailbox, with shipment information included in the email body or attached as PDFs or spreadsheets. The agents skillfully extract pertinent information, gather and compare rates, implement the house pricing policy, and hold each quote for team evaluation. Operating seamlessly across the forwarder's inbox, TMS platforms like CargoWise, and existing rate sources such as Freightify, CargoSphere, WebCargo, and cargo.one, these agents allow teams to review and refine the process. As the platform demonstrates its capabilities, teams are able to enhance automation, aligning the system more closely with their standard operating procedures, ultimately leading to greater efficiency and streamlined logistics operations. This intelligent integration of technology not only speeds up workflows but also provides freight forwarders with a competitive edge in the rapidly evolving logistics landscape.
Description
TIO serves as an intelligent operating system specifically designed for freight forwarders, seamlessly linking your email inbox with your Transportation Management System (TMS) to manage the coordination process: it interprets incoming shipment emails, associates messages with active jobs, and populates TMS records for your team's approval.
TIO efficiently manages each phase of the shipping process, which includes activities such as requesting quotes before booking, authorizing bookings, extracting pre-alerts, staging ISF 10+2, monitoring risks for late freight and detention, dispatching trucks, drafting arrival notices, routing customs documents, matching invoices to rates, and closing lots.
Every record created in the TMS receives a thorough review and must be approved by a designated team member prior to TIO making any entries, ensuring that there are no automatic submissions.
The system is compatible with platforms such as CargoWise, Magaya, Descartes, GoFreight, and any TMS that supports REST or SOAP APIs, and typically, installation can be completed in less than a week for most freight forwarders.
Freight forwarders generally process between 80 to 200 shipments each month, and the manual tasks involved in coordinating between the inbox and TMS—such as reading emails, routing information, re-entering data, and following up—typically take around 8 to 12 minutes for each shipment.
By automating these repetitive tasks, TIO significantly reduces the time spent on manual coordination, allowing teams to focus on more strategic activities.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
CargoWise
No
EFT-eCargo
No
GoFreight
No
Magaya CRM
No
eFreight Suite
No
Integrations
CargoWise
Yes
EFT-eCargo
Yes
GoFreight
Yes
Magaya CRM
Yes
eFreight Suite
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact for pricing
Pricing is based on shipment volume and team size.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nexcade AI
Founded
2025
Country
United Kingdom
Website
nexcade.ai
Vendor Details
Company Name
TIOCORE
Founded
2026
Country
United States
Website
tiocore.com