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Description

Nexcade serves as a cutting-edge AI agent platform designed specifically for freight forwarders, enabling its agents to process and manage incoming requests effectively, while also collecting rates, preparing quotes and tenders, creating bookings, and transforming operational data into valuable commercial insights. Requests can be received in the traditional ways, including emails sent to a shared inbox, such as a common Outlook mailbox, with shipment information included in the email body or attached as PDFs or spreadsheets. The agents skillfully extract pertinent information, gather and compare rates, implement the house pricing policy, and hold each quote for team evaluation. Operating seamlessly across the forwarder's inbox, TMS platforms like CargoWise, and existing rate sources such as Freightify, CargoSphere, WebCargo, and cargo.one, these agents allow teams to review and refine the process. As the platform demonstrates its capabilities, teams are able to enhance automation, aligning the system more closely with their standard operating procedures, ultimately leading to greater efficiency and streamlined logistics operations. This intelligent integration of technology not only speeds up workflows but also provides freight forwarders with a competitive edge in the rapidly evolving logistics landscape.

Description

TIO serves as an intelligent operating system specifically designed for freight forwarders, seamlessly linking your email inbox with your Transportation Management System (TMS) to manage the coordination process: it interprets incoming shipment emails, associates messages with active jobs, and populates TMS records for your team's approval. TIO efficiently manages each phase of the shipping process, which includes activities such as requesting quotes before booking, authorizing bookings, extracting pre-alerts, staging ISF 10+2, monitoring risks for late freight and detention, dispatching trucks, drafting arrival notices, routing customs documents, matching invoices to rates, and closing lots. Every record created in the TMS receives a thorough review and must be approved by a designated team member prior to TIO making any entries, ensuring that there are no automatic submissions. The system is compatible with platforms such as CargoWise, Magaya, Descartes, GoFreight, and any TMS that supports REST or SOAP APIs, and typically, installation can be completed in less than a week for most freight forwarders. Freight forwarders generally process between 80 to 200 shipments each month, and the manual tasks involved in coordinating between the inbox and TMS—such as reading emails, routing information, re-entering data, and following up—typically take around 8 to 12 minutes for each shipment. By automating these repetitive tasks, TIO significantly reduces the time spent on manual coordination, allowing teams to focus on more strategic activities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

CargoWise No 
EFT-eCargo No 
GoFreight No 
Magaya CRM No 
eFreight Suite No 

Integrations

CargoWise Yes 
EFT-eCargo Yes 
GoFreight Yes 
Magaya CRM Yes 
eFreight Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact for pricing
Pricing is based on shipment volume and team size.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nexcade AI

Founded

2025

Country

United Kingdom

Website

nexcade.ai

Vendor Details

Company Name

TIOCORE

Founded

2026

Country

United States

Website

tiocore.com

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