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Description
Allow our round-the-clock virtual receptionists to manage your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling. Our answering service is perpetually available to assist your customers at any hour. We offer much more than simply responding to phone calls; our bilingual and expertly trained virtual receptionists are dedicated to enhancing revenue while providing an exceptional customer experience for businesses of all sizes. Whether you are a small to medium-sized business striving to compete effectively or a large corporation in need of scalability and staffing solutions, Nexa's virtual receptionists are here to support you in both English and Spanish. Whenever one of our skilled receptionists answers a call, your customers will feel as though they are conversing with someone directly from your team. Our receptionists are well-versed in your specific industry, enabling them to handle a higher volume of calls swiftly and accurately. Furthermore, our professionals excel at qualifying incoming leads, proactively engaging with potential clients, and addressing every call with the utmost professionalism, ensuring your business is always represented in the best light possible. This seamless integration of our service can significantly elevate your customer interactions and operational efficiency.
Description
Seize every opportunity and guarantee that your clients connect with a live representative instead of a voicemail system. Each call is managed by a professional personal assistant who possesses a deep understanding of your business, functioning as if they are part of your team. e-PA serves as your dedicated secretary, enhancing your chances of securing new business regardless of your customers' preferred modes of communication. Enjoy uninterrupted support and premium customer service at any stage of your growth journey. e-PA offers flexibility by acting as either a full-time or part-time secretary, safeguarding your enterprise against the risks of missed calls. With exceptional teams available to handle your phone communications, website live chat, contact forms, social media inquiries, and emails, it feels like they are right in your office. They provide professional overflow call handling for your existing staff or comprehensive reception services around the clock. This overflow support is ideal for busy times or employee vacations, eliminating the need for costly equipment or technology. Your PA team effortlessly adapts to any online calendar, website, or software needed to ensure seamless appointment scheduling, making it easier than ever to manage your business communications effectively. Partnering with e-PA means you can focus on growth while they handle the details.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CareCloud
Yes
Clio
Yes
Copper
Yes
Gmail
Yes
Google Cloud Platform
Yes
HubSpot CRM
Yes
Keap
Yes
Pipedrive
Yes
QuickBooks Online
Yes
Realvolve
Yes
Integrations
CareCloud
No
Clio
No
Copper
No
Gmail
No
Google Cloud Platform
No
HubSpot CRM
No
Keap
No
Pipedrive
No
QuickBooks Online
No
Realvolve
No
Pricing Details
$200 per month
Free Trial
Yes
Free Version
No
Pricing Details
$55.24 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nexa
Country
United States
Website
nexa.com
Vendor Details
Company Name
e-PA
Country
United Kingdom
Website
e-pa.com
