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Average Ratings 0 Ratings
Description
Newbridge provides a comprehensive UCaaS cloud contact center technology platform that encompasses Omnichannel communication, IVR, Social Media integration, Workforce Management, and office phone systems. Renowned for its cutting-edge innovation, adaptability, and cost-effectiveness, Newbridge collaborates with industry experts and partners to tailor, enhance, and maintain the personnel and processes using advanced SaaS technology. Additionally, for various technological necessities including infrastructure, IT assistance, managed service provider requirements, and cabling solutions, we depend on our reliable partners to guarantee smooth integration and execution of their offerings. This collaborative approach ensures that all aspects of the contact center function efficiently and effectively.
Description
Provide your clients with a comprehensive unified communications solution through our ready-to-implement private label option. It’s truly that straightforward. Quickly build your own branded communication framework with our easily deployable service. By collaborating with White Label Communications, you can present your customers with a consistent and branded UCaaS experience. This not only enhances customer satisfaction but also promotes brand loyalty, all without the hassle of creating your own infrastructure from scratch. With White Label Communications, you can enjoy enhanced profit margins, allowing you to allocate more resources towards growth, innovation, and competitive pricing, which leads to enduring success. It’s essential to partner with a UCaaS provider that meets your needs, guaranteeing that you consistently deliver exceptional service to your clients. White Label Communications stands ready to fulfill your requirements, as our focus is exclusively on delivering privately branded UCaaS solutions to various vertical markets and organizations. Embrace this opportunity to elevate your business and meet the demands of your clientele effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CommunityWFM
No
Rezcontrol
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Newbridge Business Solutions
Founded
2003
Country
United States
Website
newbridgebusinesssolutions.com
Vendor Details
Company Name
White Label Communications
Founded
2010
Country
United States
Website
www.whitelabelcomm.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No