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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.

Description

Voiceworks is a comprehensive cloud communications platform tailored for the UK business voice sector, empowering partners and service providers to offer an extensive range of hosted VoIP, unified communications, fixed mobile convergence, mobile solutions, and reliable connectivity options from a singular, unified environment. This platform integrates versatile, cloud-native voice and collaboration tools, including Coligo, a mobile-centric UC solution enhanced with AI capabilities, alongside Swyx, a customizable unified communications system that unifies voice, messaging, video, and sophisticated call routing across various devices, all while providing seamless integration with Microsoft Teams and performance analytics dashboards. Furthermore, Voiceworks facilitates flexible deployment strategies and white-label solutions, allowing partners to customize their offerings, easily provision services through a self-service portal, and efficiently address customer requirements without delays, ensuring operational excellence and client satisfaction. By streamlining various communication channels, Voiceworks enhances the overall user experience for both providers and their clients.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Aruba Cloud Yes 
Avaya Cloud Office Yes 
Avaya one-X Communicator Yes 
Avigilon Yes 
Cisco Meraki MV Yes 
Cisco Webex Yes 
ClickShare Conference Yes 
Fusion 18 Yes 
Legrand CRM Yes 
Margin Minder Yes 
Milestone Analytics Yes 
Palo Alto Networks AutoFocus Yes 
Qualys TruRisk Platform Yes 
Roland Cloud Yes 
Secureworks Yes 
VMware Cloud Yes 
Verizon Cloud Yes 

Integrations

Microsoft Teams Yes 
Aruba Cloud No 
Avaya Cloud Office No 
Avaya one-X Communicator No 
Avigilon No 
Cisco Meraki MV No 
Cisco Webex No 
ClickShare Conference No 
Fusion 18 No 
Legrand CRM No 
Margin Minder No 
Milestone Analytics No 
Palo Alto Networks AutoFocus No 
Qualys TruRisk Platform No 
Roland Cloud No 
Secureworks No 
VMware Cloud No 
Verizon Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

New Era Technology

Country

United States

Website

www.neweratech.com/us/collaboration-and-unified-communications/

Vendor Details

Company Name

Voiceworks

Country

United Kingdom

Website

voiceworks.co.uk

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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