Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.
Description
Voiceworks is a comprehensive cloud communications platform tailored for the UK business voice sector, empowering partners and service providers to offer an extensive range of hosted VoIP, unified communications, fixed mobile convergence, mobile solutions, and reliable connectivity options from a singular, unified environment. This platform integrates versatile, cloud-native voice and collaboration tools, including Coligo, a mobile-centric UC solution enhanced with AI capabilities, alongside Swyx, a customizable unified communications system that unifies voice, messaging, video, and sophisticated call routing across various devices, all while providing seamless integration with Microsoft Teams and performance analytics dashboards. Furthermore, Voiceworks facilitates flexible deployment strategies and white-label solutions, allowing partners to customize their offerings, easily provision services through a self-service portal, and efficiently address customer requirements without delays, ensuring operational excellence and client satisfaction. By streamlining various communication channels, Voiceworks enhances the overall user experience for both providers and their clients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Teams
Yes
Aruba Cloud
Yes
Avaya Cloud Office
Yes
Avaya one-X Communicator
Yes
Avigilon
Yes
Cisco Meraki MV
Yes
Cisco Webex
Yes
ClickShare Conference
Yes
Fusion 18
Yes
Legrand CRM
Yes
Integrations
Microsoft Teams
Yes
Aruba Cloud
No
Avaya Cloud Office
No
Avaya one-X Communicator
No
Avigilon
No
Cisco Meraki MV
No
Cisco Webex
No
ClickShare Conference
No
Fusion 18
No
Legrand CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
New Era Technology
Country
United States
Website
www.neweratech.com/us/collaboration-and-unified-communications/
Vendor Details
Company Name
Voiceworks
Country
United Kingdom
Website
voiceworks.co.uk
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No