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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.

Description

VoiceLogix stands out as a premier provider of cloud-based business communication and contact center solutions. Regardless of whether your organization operates from a single site or multiple locations, VoiceLogix's Unified Communication offerings seamlessly integrate your workforce and facilities into a cohesive, easy-to-use platform that streamlines your operations. With robust enterprise-level technology hosted in top-tier data centers, even small to mid-sized businesses can benefit from centralized management, audio and video conferencing capabilities, and features like mobile collaboration apps, voicemail-to-email transcription, call recording, and fax via email, all for an affordable monthly fee. We are committed to helping you consolidate your entire network infrastructure with a scalable and customer-focused unified communication solution, meticulously crafted to boost employee productivity, enhance collaboration, and promote greater mobility across your organization. By choosing VoiceLogix, you empower your team to work more efficiently and effectively, no matter where they are.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office Yes 
Avaya one-X Communicator Yes 
BCM One Yes 
Calabrio ONE Yes 
CenTrak Yes 
ClickShare Conference Yes 
Contrail Networking Yes 
Freshdesk No 
Gigamon Yes 
HubSpot Customer Platform No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Milestone Analytics Yes 
NEC UNIVERGE Yes 
Panduit SmartZone DCIM Yes 
RealtimeCRM Yes 
RedSky Yes 
Roland Cloud Yes 
Zoho CRM No 
Zoom Yes 

Integrations

Avaya Cloud Office No 
Avaya one-X Communicator No 
BCM One No 
Calabrio ONE No 
CenTrak No 
ClickShare Conference No 
Contrail Networking No 
Freshdesk Yes 
Gigamon No 
HubSpot Customer Platform Yes 
Microsoft 365 No 
Microsoft Teams No 
Milestone Analytics No 
NEC UNIVERGE No 
Panduit SmartZone DCIM No 
RealtimeCRM No 
RedSky No 
Roland Cloud No 
Zoho CRM Yes 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

New Era Technology

Country

United States

Website

www.neweratech.com/us/collaboration-and-unified-communications/

Vendor Details

Company Name

VoiceLogix

Founded

2019

Country

United States

Website

voicelogix.com

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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