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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.

Description

Communication has evolved in numerous ways, but when it truly matters, the most essential tool we rely on is our voice. Unify OpenScape Voice, part of the Unify OpenScape Enterprise suite, empowers your business to engage effectively—with colleagues, clients, and all stakeholders—delivering interactions that are immediate and full of depth. Whether utilized as an independent voice solution or integrated with other unified communication tools, Unify OpenScape Voice boasts carrier-grade reliability, robust security, and impressive scalability—supporting up to 100,000 users per node—along with versatile deployment options that can be on-premise or cloud-based. This solution ensures a seamless connection between voice and various functionalities such as mobility, video conferencing, chat, messaging, presence, and a unified number service. You can also incorporate voice capabilities into your existing business applications without the need to overhaul your current multi-vendor voice infrastructure, all achieved through a single, cohesive framework. Consequently, businesses can enhance their communication strategies while maintaining flexibility and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Arista EOS Yes 
Aruba Cloud Yes 
Barracuda Cloud Yes 
Cisco Webex Yes 
ClickShare Conference Yes 
Crestron XiO Cloud Yes 
CrowdStrike Falcon Yes 
Datto SaaS Protection Yes 
ExtremeCloud IQ Yes 
Honeywell Productivity Solutions Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
NEC UNIVERGE Yes 
Panduit SmartZone DCIM Yes 
SentinelOne Singularity Yes 
VITEC Yes 
Vectra AI Yes 

Integrations

Amazon Web Services (AWS) No 
Arista EOS No 
Aruba Cloud No 
Barracuda Cloud No 
Cisco Webex No 
ClickShare Conference No 
Crestron XiO Cloud No 
CrowdStrike Falcon No 
Datto SaaS Protection No 
ExtremeCloud IQ No 
Honeywell Productivity Solutions No 
Microsoft Azure No 
Microsoft Teams No 
NEC UNIVERGE No 
Panduit SmartZone DCIM No 
SentinelOne Singularity No 
VITEC No 
Vectra AI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

New Era Technology

Country

United States

Website

www.neweratech.com/us/collaboration-and-unified-communications/

Vendor Details

Company Name

Mitel

Founded

1971

Country

Canada

Website

unify.com/en/

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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