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features
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support

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Description

Netwrix Platform Governance Software is a comprehensive governance solution for managing ERP and CRM systems such as NetSuite and Salesforce. It automatically documents system configurations and maps dependencies, giving organizations clear visibility into how their environments are structured. The platform allows teams to simulate and test changes before deployment, helping prevent system disruptions and data loss. It enhances compliance by providing continuous monitoring, audit-ready reports, and segregation of duties controls. Netwrix Platform Governance reduces the risk of configuration errors by identifying hidden dependencies and potential conflicts. It enforces role-based access control to ensure that only authorized personnel can request, approve, and implement changes. The solution maintains a permanent audit trail of all activities, simplifying compliance with regulations like SOX. It helps organizations streamline change management processes and reduce operational risks. By automating documentation and governance tasks, it saves time and improves efficiency. The platform ensures systems remain stable, secure, and compliant. Overall, it provides organizations with better control and insight into their ERP and CRM environments.

Description

Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
NetSuite Yes 
Netwrix Auditor Yes 
Pointel DCCM No 
Salesforce Yes 

Integrations

Genesys Cloud CX Yes 
NetSuite No 
Netwrix Auditor No 
Pointel DCCM Yes 
Salesforce No 

Pricing Details

$1000/month
Get in touch with a sales rep to learn more about our pricing!
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netwrix

Founded

2006

Country

United States

Website

netwrix.com/en/products/platform-governance/

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com/solutions/cms/

Product Features

Change Management

Approval Workflow Yes 
Audit Trail Yes 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management Yes 
Prioritization No 
Release Management Yes 
Task Management No 
Tracking & Reporting No 
Training Management No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment No 
Automated Provisioning Yes 
Infrastructure Automation No 
Node Management No 
Orchestration No 
Reporting Analytics / Visualization No 
Task Management No 

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits Yes 
Data Center Security No 
Data Classification Yes 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security Yes 
Encryption No 
Identity / Access Management Yes 
Logging / Reporting Yes 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management Yes 
Secure Data Transport No 
Sensitive Data Compliance Yes 

GDPR Compliance

Access Control Yes 
Consent Management No 
Data Mapping Yes 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification No 

Privileged Access Management

Application Access Control Yes 
Behavioral Analytics Yes 
Credential Management No 
Endpoint Management No 
For MSPs No 
Granular Access Controls No 
Least Privilege Yes 
Multifactor Authentication No 
Password Management No 
Policy Management Yes 
Remote Access Management No 
Threat Intelligence No 
User Activity Monitoring Yes 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management No 
Configuration Management No 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

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