Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure.
Description
The System Asset Management System™ serves as a Configuration Management Database (CMDB) specifically designed for mid-market businesses. It includes Process Workflow modules that cover various areas such as Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For convenience, we refer to our product as Samantha™. Samantha™ is strategically developed to fulfill the 1) business requirements, 2) financial constraints, and 3) resource availability of mid-market organizations. By choosing Samantha™, you can save costs—there’s no need to overhaul your Help Desk unless you wish to do so. Samantha™ is designed to enhance your current Service/Help Desk solution, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also preserving your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This dual compatibility ensures that your organization can maximize existing resources while improving overall service management efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon EC2
Yes
Google Cloud Platform
Yes
Google Maps
Yes
Microsoft Azure
Yes
Microsoft Hyper-V
Yes
ServiceNow
Yes
Twilio
Yes
VMware vSphere
Yes
Integrations
Amazon EC2
No
Google Cloud Platform
No
Google Maps
No
Microsoft Azure
No
Microsoft Hyper-V
No
ServiceNow
No
Twilio
No
VMware vSphere
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NetZoom, Inc.
Founded
1995
Country
United States
Website
NetZoom.com
Vendor Details
Company Name
Net Watch Solutions
Founded
2002
Country
United States
Website
netwatchsolutions.com/samantha.html
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
Yes
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
No
Reservations
No
Service History
Yes
CMDB
Change Management
Yes
Configuration Management
Yes
Data Visualization
Yes
Device Auto Discovery
Yes
IT Asset Management
Yes
Impact Management
Yes
License Management
No
Performance Management
Yes
Relationship Mapping
Yes
Data Center Management
Audit Trail
Yes
Behavior-Based Acceleration
No
Cross Reference System
Yes
Device Auto Discovery
Yes
Diagnostic Testing
Yes
Import / Export Data
Yes
JCL Management
No
Multi-Platform
Yes
Multi-User
Yes
Power Management
Yes
Sarbanes-Oxley Compliance
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
Network Mapping
Color Codes / Icons
Yes
Compliance Management
Yes
Device Auto Discovery
Yes
Hierarchical Mapping
Yes
Location-Based Mapping
Yes
Map Exporting
Yes
On-Demand Mapping
Yes
Reporting/Analytics
Yes
Self-Updating Maps
Yes
Web Traffic Reporting
No
Product Features
CMDB
Change Management
No
Configuration Management
No
Data Visualization
No
Device Auto Discovery
No
IT Asset Management
No
Impact Management
No
License Management
No
Performance Management
No
Relationship Mapping
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes