Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.
Description
Picovoice is the developer-first voice AI platform with a mission to accelerate the adoption of voice AI. Acknowledging the limitations of the cloud and lack of transparency, Picovoice differentiates itself by on-device processing, publishing open-source benchmarks and making its technology available to anyone.
Picovoice’s offerings, speech-to-text, voice search, wake word, intent and voice activity detection run anywhere from tiny MCUs to web browsers, providing an immersive experience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Google Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NeoSound Intelligence
Founded
2018
Country
Netherlands
Website
www.neosound.eu/
Vendor Details
Company Name
Picovoice
Founded
2018
Country
Canada
Website
picovoice.ai
Product Features
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
Yes
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
No
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
Yes