Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Introducing a comprehensive management system designed specifically for vending machines and other unattended devices. Our innovative software empowers you to oversee your operations remotely through an advanced vending telemetry solution, eliminating the need for constant on-site supervision. Nayax's Management Suite is dedicated to streamlining the management and monitoring of your business, allowing you to stay connected and informed even when you're away. You will receive real-time alerts about any critical events or issues, such as a machine being disconnected, enabling you to act swiftly. This proactive approach helps you avoid operational failures and protect your revenue stream. You can customize the conditions, scenarios, and timings for receiving these alerts to fit your needs. Additionally, you can perform detailed business analyses to identify growth opportunities, access forecasts, and view trends and sales reports. This system also sheds light on consumer habits and highlights areas requiring your attention. Ideal for environments like offices, hospitals, and universities that utilize prepaid solutions, it ensures that your unattended machines operate efficiently and profitably. Furthermore, this management system enhances decision-making by providing valuable insights into operational performance.

Description

Versadial's Versadial VSLogger recorder combines live team performance dashboards and call recording to give you a powerful tool for workforce optimization and incident recreation. RELIABLE: Can run for years without being attended INNOVATIVE: 2 to 3 major upgrades per annum and custom development INTUITIVE: Fast training time and low total cost of ownership SCALABLE: Record 2-9999 lines COMPATIBLE: Tested with a variety of established manufacturers of PBX.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gimme VMS Yes 
Ocean EV Charging Platform Yes 
VendingMetrics Yes 

Integrations

Gimme VMS No 
Ocean EV Charging Platform No 
VendingMetrics No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$96/Channel/Year
Or starting at $960 for permanent license.

Permanent license option as well as subscription year term license available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nayax

Country

United States

Website

www.nayax.com/solution/nayaxvend-management-suite/

Vendor Details

Company Name

Versadial Solutions

Founded

1994

Country

United States

Website

www.versadial.com

Product Features

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Call Tracking

CRM No 
Call Log No 
Call Recording Yes 
Call Routing No 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

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