Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Naveo OMS empowers you to effectively oversee your inventory, manage order processing, and seamlessly pick, pack, and ship across all your sales channels. With a legacy spanning over two decades in ERP implementations, we are well-equipped to handle complex projects efficiently, ensuring they are completed on schedule and within budget. The eCommerce landscape is rapidly evolving, and customer demands are continually shifting. We understand the significant pressure you face to provide the correct products promptly. Therefore, regardless of your business size, your warehouse operations must achieve peak efficiency, maintain a responsive fulfillment cycle, and offer a comprehensive perspective on your inventory and orders. Your reputation hinges on your capacity to deliver outstanding customer service consistently. By utilizing Naveo OMS, you can enhance your order management experience significantly. Leverage our extensive expertise and advanced technology to expand your market reach and successfully introduce your products to new regions. In doing so, you will not only meet but exceed your customers' expectations.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Naveo Commerce
Founded
1972
Country
United Kingdom
Website
www.naveocommerce.com/order-management-software/
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes