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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By integrating your business with our cloud phone solution, we enable seamless collaboration among colleagues, customers, partners, suppliers, and your broader social network. The Nautilus 3-in-1 Suite comprises an IP phone, softphone, and mobile application, ensuring you remain connected with clients and coworkers at all times. Enhance your communication by managing up to three participants in a single live call, with options available for additional voice channel subscriptions to accommodate larger groups. You can also create personalized schedules to dictate when your various numbers are ready to take calls. Furthermore, even when you're away from the office, you can stay reachable by forwarding calls directly to your mobile device, ensuring that you never miss an important conversation. This flexibility not only boosts productivity but also strengthens your business relationships.

Description

Experience unmatched call quality in the GCC with Crystal Clear Quality Call, which allows you to manage phone calls, WhatsApp messages, and SMS conversations seamlessly on a single platform, all integrated with your CRM system. By acquiring localized phone numbers for every market you operate in, you can enhance your outreach and improve your chances of converting calls into sales, making it more convenient and affordable for clients to reach you. ZIWO empowers you to consolidate all customer information in one centralized location, featuring ready-to-use plugins for a broad array of CRMs and popular apps, effectively transforming the 360-degree customer view into a practical reality. With just a simple click, you can connect ZIWO to your favorite applications and CRM, maximizing productivity by leveraging client data efficiently. Additionally, you can easily monitor your call center operations with a variety of widgets that track agent performance, queue utilization, SLAs, and much more. The ability to integrate ZIWO with the applications you utilize daily ensures a streamlined workflow, while our powerful, one-click deployment of CRM plugins and various out-of-the-box solutions significantly enhances your business operations and increases overall productivity. Embrace the future of customer communication with ZIWO and watch your business thrive.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitrix24 No 
Callab AI No 
Flavor CRM Yes 
Freshdesk No 
Freshsales No 
Pronnel No 
Salesforce No 
Stackreaction No 
Zendesk No 
Zoho CRM No 
iTransfers No 

Integrations

Bitrix24 Yes 
Callab AI Yes 
Flavor CRM No 
Freshdesk Yes 
Freshsales Yes 
Pronnel Yes 
Salesforce Yes 
Stackreaction Yes 
Zendesk Yes 
Zoho CRM Yes 
iTransfers Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nautilus Network Solutions

Founded

2006

Country

Singapore

Website

nautilus-network.com

Vendor Details

Company Name

ASWAT Telecom & Media

Country

United States

Website

www.ziwo.io

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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