Compare Nappkin vs. Reservation Genie in 2025

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Description

NAPPKIN The cutting-edge restaurant point-of-sale system designed specifically for iPads and iPhones. Manage reservations effortlessly With Nappkin, you can effectively manage both online and phone reservations within your POS, making them easy to access and finalize on your iPhone or iPad. The reservation dashboard provides a clear overview of guest arrival times. Once a guest checks in, their reservation can be associated with a specific table, allowing the staff in the vicinity to immediately see all relevant discussions. Any initial deposit made is automatically applied as the first payment during checkout. Available on both iPad and iPhone, the Nappkin app also offers a comprehensive website where users can access various reports, export data, and set up accounting integrations seamlessly. The iPhone version is ideal for taking orders outdoors, managing incoming reservations, and providing crucial management insights, enhancing the overall efficiency of restaurant operations. Moreover, it ensures that all staff members are well-informed and coordinated during busy service times.

Description

Our user-friendly table management system is compatible with any device. It allows you to manage seat reservations, accommodate walk-ins, and log entries for waiting lists, while also tracking how long each guest has been seated and generating comprehensive reports on your servers. You can conveniently access your reservations from various devices, including your smartphone, tablet, laptop, office computer, and even from the hostess stand or your home. With no equipment costs, we eliminate the need for setup fees or contracts, which simplifies the onboarding process. Fostering strong relationships with your customers enhances their overall experience. Our Customer Relationship Management (CRM) tools provide immediate access to vital customer information, including notes, reservation history, and profile photos. We categorize reservations by their sources: those added by your staff, direct website bookings, concierge services, and affiliate sites. Furthermore, our Reporting section presents customizable graphs that can be filtered by date range and saved as PDFs, allowing you to analyze which websites are generating the most customers and strategically adjust your online advertising efforts accordingly. By harnessing these insights, you can effectively enhance your marketing strategies and improve customer engagement over time.