Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls..
Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.
Description
Noda Contact Center offers a comprehensive IP solution that serves various businesses across multiple sectors, including notable names like Jaguar Land Rover, Inter RAO, and MTS. This integrated platform includes features such as inbound ACD, outbound capabilities, quality management, IVR, reporting, and agent scripting, positioning it as a versatile solution for customer interaction. Capable of managing a substantial volume of incoming calls, Noda Contact Center ensures an impressive fault tolerance rate of 99.99%, making it a reliable choice for companies in need of robust communication tools. Additionally, its user-friendly interface allows for seamless integration into existing workflows.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AdRoll
Yes
Brevo
Yes
Facebook Ads
Yes
Google Contacts
Yes
HubSpot Customer Platform
Yes
Kayako
Yes
LinkedIn Ads
Yes
Mailchimp
Yes
Mailchimp Transactional Email (Mandrill)
Yes
Mailjet
Yes
Integrations
AdRoll
No
Brevo
No
Facebook Ads
No
Google Contacts
No
HubSpot Customer Platform
No
Kayako
No
LinkedIn Ads
No
Mailchimp
No
Mailchimp Transactional Email (Mandrill)
No
Mailjet
No
Pricing Details
€9.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NUACOM
Founded
2009
Country
Ireland
Website
nuacom.com
Vendor Details
Company Name
Noda Interaction Platforms
Founded
2001
Country
Russian Federation
Website
nodacontact.com
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes