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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NMI Merchant Central is a comprehensive solution for underwriting and merchant services that aims to simplify the entire merchant lifecycle, encompassing everything from lead generation and onboarding to ongoing portfolio oversight, risk assessment, and management of residuals. This platform provides independent sales organizations, banks, and payment software companies the capability to underwrite, project, and onboard merchants within minutes by utilizing automated workflows that minimize friction and accelerate the approval process. It features a portfolio-management module that allows users to track merchants, oversee residual payouts, and generate processor-agnostic reports; tools for managing leads and sales funnels to enhance conversion rates; and integrated risk-and-compliance checks through automated data collection and real-time monitoring to help decrease merchant abandonment and churn rates. Focused on maximizing efficiency, MRM offers organizations a unified dashboard to handle merchant data, transactions (including volume, chargebacks, and deposits), and residuals while also automating various manual processes. Additionally, this solution is designed to adapt to the evolving needs of businesses, ensuring they remain competitive in a rapidly changing market.

Description

Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Fiserv Yes 
Merchant Relationship Management by NMI Yes 
NMI Payments Yes 
Paysafe Yes 
Priority Software Yes 
ServiceNomad Yes 
TSYS Yes 
Worldpay Yes 

Integrations

Fiserv No 
Merchant Relationship Management by NMI No 
NMI Payments No 
Paysafe No 
Priority Software No 
ServiceNomad No 
TSYS No 
Worldpay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$299 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NMI

Founded

2001

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/merchant-central/

Vendor Details

Company Name

Pulse CRM

Country

United States

Website

pulsecrm.com

Product Features

Product Features

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