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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

NMI Merchant Central is a comprehensive solution for underwriting and merchant services that aims to simplify the entire merchant lifecycle, encompassing everything from lead generation and onboarding to ongoing portfolio oversight, risk assessment, and management of residuals. This platform provides independent sales organizations, banks, and payment software companies the capability to underwrite, project, and onboard merchants within minutes by utilizing automated workflows that minimize friction and accelerate the approval process. It features a portfolio-management module that allows users to track merchants, oversee residual payouts, and generate processor-agnostic reports; tools for managing leads and sales funnels to enhance conversion rates; and integrated risk-and-compliance checks through automated data collection and real-time monitoring to help decrease merchant abandonment and churn rates. Focused on maximizing efficiency, MRM offers organizations a unified dashboard to handle merchant data, transactions (including volume, chargebacks, and deposits), and residuals while also automating various manual processes. Additionally, this solution is designed to adapt to the evolving needs of businesses, ensuring they remain competitive in a rapidly changing market.

Description

Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fiserv Yes 
Merchant Relationship Management by NMI Yes 
NMI Payments Yes 
Paysafe Yes 
Priority Software Yes 
ServiceNomad Yes 
TSYS Yes 
Worldpay Yes 

Integrations

Fiserv No 
Merchant Relationship Management by NMI No 
NMI Payments No 
Paysafe No 
Priority Software No 
ServiceNomad No 
TSYS No 
Worldpay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NMI

Founded

2001

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/merchant-central/

Vendor Details

Company Name

Defyne Payments

Founded

2017

Country

United States

Website

www.defynepayments.com/privvy-iso-crm/

Product Features

Product Features

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Alternatives

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