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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Completely compliant with NFIRS 5.x standards, our system guarantees accuracy without the need for any software installation. You can get started right away with seamless, error-free incident reporting that requires no prior training! All reports are submitted online and are compatible with various browsers such as Internet Explorer, Edge, and Chrome. Enjoy the convenience of a single annual payment without any hidden fees for support. Effortlessly import and export your incident data, ensuring access from any location or device. In response to the COVID-19 pandemic, the USFA and NFDC have enhanced the National Fire Incident Reporting System (NFIRS) to better assist fire departments in their documentation efforts. NFIRSonline has been updated to reflect these changes, ensuring you won’t need additional support while using our service. Designed for simplicity, our reporting system eliminates the need for installations and minimizes hassles, as all updates and maintenance are managed from our central servers. Just log in, enter your incident details, and submit your report with ease, allowing you to focus on what truly matters: your response efforts.

Description

Rapid Incident Reporting offers a comprehensive online platform for reporting and managing incidents effectively. This software is designed to facilitate the entire lifecycle of incident management, allowing businesses to efficiently track and address incidents as they arise. By utilizing our system, organizations can significantly enhance their capacity to investigate occurrences, extract valuable insights, and implement necessary corrective measures. Our customizable incident reporting solution is suitable for various industries and adaptable to businesses of all sizes, ensuring it meets specific operational requirements. With the insights gained from our platform, companies can better safeguard their workforce and provide essential support during incidents. Rapid Incident Reporting encompasses everything from reporting site incidents to conducting thorough investigations, executing response protocols, and generating detailed statistical reports, making it an all-encompassing solution for effective incident management. Furthermore, our user-friendly interface simplifies the entire process, ensuring that every team member can contribute to a safer work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$150 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NFIRSonline

Country

United States

Website

www.nfirsonline.com/www/index.html

Vendor Details

Company Name

Rapid Global

Founded

2001

Country

Australia

Website

www.rapidglobal.com

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management No 

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