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Description
**NEMT Platform** is an AI-powered, all-in-one solution for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It integrates scheduling, dispatch, routing, billing, compliance, and communication into a single platform, streamlining operations and reducing manual efforts across the board.
The **Provider Panel** helps dispatchers manage trips, track vehicles, and oversee driver performance. The **Broker Panel** facilitates trip distribution, status updates, and performance monitoring, enabling smooth coordination with transportation providers. The **Corporate Panel** supports multi-location management, detailed analytics, and reporting.
The **NEMT Max Driver App** provides real-time updates, efficient navigation, and seamless communication between drivers and dispatchers, ensuring timely and informed trip execution.
**OLIVIA**, the AI Receptionist, automates communication tasks like answering calls, booking rides, providing status updates, and handling cancellations, reducing the burden on human staff.
AI-powered **route optimization** and **dispatching** suggest the most efficient routes, helping drivers save time and fuel while improving on-time performance. Automated billing, including EDI and CMS-1500, reduces errors and speeds up payments.
The platform integrates with leading brokers like Modivcare, MTM, and Call the Car, enabling automatic trip imports, live syncing, and smooth billing. With secure infrastructure, compliance support, and comprehensive analytics, NEMT Platform enhances operational efficiency and scalability, helping providers and brokers deliver reliable, cost-effective transportation.
Description
Monitor your driver’s location in real-time throughout the journey and reach out to them effortlessly via phone or in-app messaging. With a sleek and user-friendly interface, selecting your trip destination becomes a breeze. Keep informed by regularly checking our announcements section for the latest news and updates. Take advantage of our discount coupon system to enjoy lower service fees. Choose from a variety of services tailored to your local area. Maintain communication with the driver through either call or chat functions within the app. Review your transaction history to manage your credits effectively. Select the most appropriate ride requests that come your way with ease. Seamlessly toggle between available and unavailable statuses as needed. Gain insights into your service's performance, including the number of drivers online and other relevant data. Access and filter all service requests conveniently in one centralized location. Set up payment gateways so users can pay for rides and recharge their wallets effortlessly. Address any complaints filed by drivers or riders during their trips directly through the app to ensure a smooth experience. This comprehensive approach enhances the overall user experience, making travel more convenient for everyone involved.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Pay
No
Flutterwave
No
Google Maps
Yes
Instamojo
No
Mercado Pago
No
PayGate
No
PayPal
No
PayU
No
Paystack
No
Paytm
No
Integrations
Amazon Pay
Yes
Flutterwave
Yes
Google Maps
No
Instamojo
Yes
Mercado Pago
Yes
PayGate
Yes
PayPal
Yes
PayU
Yes
Paystack
Yes
Paytm
Yes
Pricing Details
$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.
Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.
Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.
Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.
FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Choose a plan that suits your needs—no long-term contracts, no hidden fees.
Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.
Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.
Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.
FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Yamsol LLC
Founded
2018
Country
United States
Website
nemtplatform.com
Vendor Details
Company Name
ency Consulting
Country
Canada
Website
encyconsulting.ca/traveho
Product Features
NEMT
Automated Scheduling
Yes
Billing and Invoicing
Yes
Client Notifications
Yes
Computer Aided Dispatch
Yes
Customer Database
Yes
Fuel Management
No
Import / Export Data
Yes
In-Vehicle Hardware
No
Mileage Tracking
Yes
Online Booking
Yes
Order Management
Yes
Reporting
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
Product Features
Taxi Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
