Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

**NEMT Platform** is an AI-powered, all-in-one solution for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It integrates scheduling, dispatch, routing, billing, compliance, and communication into a single platform, streamlining operations and reducing manual efforts across the board. The **Provider Panel** helps dispatchers manage trips, track vehicles, and oversee driver performance. The **Broker Panel** facilitates trip distribution, status updates, and performance monitoring, enabling smooth coordination with transportation providers. The **Corporate Panel** supports multi-location management, detailed analytics, and reporting. The **NEMT Max Driver App** provides real-time updates, efficient navigation, and seamless communication between drivers and dispatchers, ensuring timely and informed trip execution. **OLIVIA**, the AI Receptionist, automates communication tasks like answering calls, booking rides, providing status updates, and handling cancellations, reducing the burden on human staff. AI-powered **route optimization** and **dispatching** suggest the most efficient routes, helping drivers save time and fuel while improving on-time performance. Automated billing, including EDI and CMS-1500, reduces errors and speeds up payments. The platform integrates with leading brokers like Modivcare, MTM, and Call the Car, enabling automatic trip imports, live syncing, and smooth billing. With secure infrastructure, compliance support, and comprehensive analytics, NEMT Platform enhances operational efficiency and scalability, helping providers and brokers deliver reliable, cost-effective transportation.

Description

The Transportation Manager is an integrated suite of products designed to form a robust, online information system tailored for transportation providers. Agencies have the flexibility to choose from various modules that cater to their specific requirements. Essential features included in the system are client registration, trip scheduling and reservations, dispatching, billing for trips, user-friendly built-in reports, straightforward creation of ad hoc reports, along with tracking for vehicles and drivers, maintenance notifications, and reminders for driver training. Furthermore, there are additional modules available for further customization. Customer testimonials highlight the system's effectiveness. The night before a scheduled ride, an automated call is made to all clients to remind them, which significantly decreases the chances of no-shows and late cancellations. If a client does not answer, the system will continue to contact them at predetermined intervals to ensure they receive the information. On the day of the ride, passengers will also receive a notification call to inform them that the bus is on its way, enhancing overall communication and coordination.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 
Twilio Yes 

Integrations

Google Maps No 
Twilio No 

Pricing Details

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Yamsol LLC

Founded

2018

Country

United States

Website

nemtplatform.com

Vendor Details

Company Name

Shah Software

Website

www.shahsoftware.com

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management No 
Import / Export Data Yes 
In-Vehicle Hardware No 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Public Transportation

Billing & Invoicing No 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management Yes 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing Yes 
Scheduling Yes 

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