Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

**NEMT Platform** is an AI-powered, all-in-one solution for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It integrates scheduling, dispatch, routing, billing, compliance, and communication into a single platform, streamlining operations and reducing manual efforts across the board. The **Provider Panel** helps dispatchers manage trips, track vehicles, and oversee driver performance. The **Broker Panel** facilitates trip distribution, status updates, and performance monitoring, enabling smooth coordination with transportation providers. The **Corporate Panel** supports multi-location management, detailed analytics, and reporting. The **NEMT Max Driver App** provides real-time updates, efficient navigation, and seamless communication between drivers and dispatchers, ensuring timely and informed trip execution. **OLIVIA**, the AI Receptionist, automates communication tasks like answering calls, booking rides, providing status updates, and handling cancellations, reducing the burden on human staff. AI-powered **route optimization** and **dispatching** suggest the most efficient routes, helping drivers save time and fuel while improving on-time performance. Automated billing, including EDI and CMS-1500, reduces errors and speeds up payments. The platform integrates with leading brokers like Modivcare, MTM, and Call the Car, enabling automatic trip imports, live syncing, and smooth billing. With secure infrastructure, compliance support, and comprehensive analytics, NEMT Platform enhances operational efficiency and scalability, helping providers and brokers deliver reliable, cost-effective transportation.

Description

Ride Sync serves as a comprehensive software solution for limo bookings and car service management, effectively consolidating various transportation business operations into a single platform. This all-in-one system encompasses key functions such as reservation management, scheduling, invoicing, quoting, and payment processing. The reservation management feature efficiently organizes bookings, trip details, and customer data, while the automated invoicing system ensures clients receive instant confirmations along with updated trip summaries. Utilizing advanced quoting capabilities powered by Google Maps, the software provides precise estimates for distance and travel duration. Additionally, CRM tools facilitate the management of pricing models, routes, and service descriptions. With Stripe integration, the platform allows for secure payment processing through credit cards, Apple Pay, and Google Pay, all without incurring extra fees. The features dedicated to driver and vehicle scheduling help automate the tracking of availability, enhancing operational efficiency. Overall, Ride Sync not only simplifies administrative duties but also guarantees the accuracy of customer information while optimizing the payment collection process. This innovative software is designed to elevate the level of service provided by transportation companies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 
Apple Pay No 
Google Calendar No 
Google Pay No 
Mapbox No 
SendGrid No 
Stripe No 
Twilio Yes 

Integrations

Google Maps Yes 
Apple Pay Yes 
Google Calendar Yes 
Google Pay Yes 
Mapbox Yes 
SendGrid Yes 
Stripe Yes 
Twilio No 

Pricing Details

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial Yes 
Free Version No 

Pricing Details

$49.99 per month
Ride Sync offers a Free Forever plan (includes 30 monthly quotes, 10 monthly reservations, and 3 custom service types).

Paid plans include the Starter Plan starting at $49.99/month (750 monthly quotes, 150 monthly reservations, 10 custom service types) and the Pro Plan starting at $99.99/month (1,500 monthly quotes, 500 monthly reservations, 25 custom service types).

14-day free trial available — no credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Yamsol LLC

Founded

2018

Country

United States

Website

nemtplatform.com

Vendor Details

Company Name

Ride Sync

Founded

2023

Country

United States

Website

www.myridesync.com

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management No 
Import / Export Data Yes 
In-Vehicle Hardware No 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Limo

Accounting / Payroll Yes 
Customer Management Yes 
Dispatching / Navigation Yes 
Driver Management Yes 
Job Dashboard Yes 
Pricing Management Yes 
Reservation Management Yes 

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