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features
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support

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Description

NAPA TRACS, a fully-featured auto shop management system, is designed to increase shop profitability, efficiency and productivity. NAPA TRACS will help you unlock your business' potential.

Description

ShopOfficer is the ultimate solution to auto shop management. ShopOfficer is the ultimate solution for auto shop management. It eliminates manual paperwork and streamlines your business operations. ShopOfficer simplifies the daily tasks of running an autoshop, including scheduling appointments, managing inventory, and tracking expenses. ShopOfficer's intuitive interface and user-friendly features make managing your auto shop easy. ShopOfficer was designed to meet the needs and requirements of all auto shops. It can be customized to suit your business's needs. ShopOfficer can help you increase efficiency, decrease costs, and improve customer service. ShopOfficer allows you to track customer preferences and repair history, which will allow you to provide personalized service to your customers and build lasting relationships with them.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoVitals Yes 
Autoflow Yes 
Epicor SalesProGo Yes 
FleetWave Yes 
KUKUI Yes 
PartsTech Yes 
Repair Shop Solutions Yes 
Service-Intel Yes 
Steer Yes 

Integrations

AutoVitals No 
Autoflow No 
Epicor SalesProGo No 
FleetWave No 
KUKUI No 
PartsTech No 
Repair Shop Solutions No 
Service-Intel No 
Steer No 

Pricing Details

$189.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$119/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NAPA Auto Parts

Founded

1928

Country

United States

Website

www.napatracs.com

Vendor Details

Company Name

ShopOfficer

Founded

2025

Country

Canada

Website

shopofficer.com

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management No 
Quotes / Estimates Yes 
Scheduling Yes 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking No 
Work Order Management Yes 

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) Yes 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking No 
Work Order Management Yes 

Alternatives

Alternatives

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