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Description
Utilities are increasingly encountering disruptive challenges in the marketplace. The evolution of technology is transforming how customers engage with both their utilities and the wider world. By collaborating with utility companies, we forecast upcoming technology trends that enable better customer interaction through innovative solutions. The impact of technology is reshaping utility and customer relationships significantly. With MyUsage, customers gain access to more information and enhanced tools that empower them to resolve their inquiries without needing to reach out to you. Our aim is to provide your customers with the autonomy to manage their own issues effectively. We also facilitate an opportunity for customers to break free from debt by allowing them to pay off overdue balances in a gradual and manageable way. As a result, we have successfully assisted customers in maintaining their services while enabling utilities to recover nearly $200 in previously uncollectible debt per customer. This approach encourages customers to make smaller, more frequent payments, ensuring they stay on top of their bills in alignment with their usage patterns. Furthermore, this not only enhances customer satisfaction but also solidifies the financial stability of utility companies in the long run.
Description
Track greenhouse gas emissions effortlessly while receiving automatic notifications and comprehensive reports on a daily, monthly, or annual basis, tailored by meter, facility, or property portfolio. Verdafero InSights™ is a unique Software-as-a-Service (SaaS) solution that enables secure monitoring, analysis, and reporting across various utilities, accommodating property portfolios of any scale. This innovative platform also excels in identifying utility leaks, theft, and efficiency opportunities while providing trend forecasts. In addition, InSights™ effectively pinpoints potential upgrade projects that can mitigate future complications, optimize cost savings, and enhance operating profits. It facilitates the automatic calculation of greenhouse gas emissions necessary for environmental, social, and governance (ESG) and sustainability reporting. As recognized leaders in the field, Verdafero collaborates with both large and small enterprises to minimize their energy consumption and expenses via enhanced energy efficiency strategies. Their team of skilled engineers conducts thorough evaluations of energy usage within buildings, generating detailed reports that reveal critical areas needing attention and improvement. By leveraging Verdafero InSights™, businesses can ultimately foster a more sustainable and profitable operational framework.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Exceleron Software
Founded
1999
Country
United States
Website
exceleron.com
Vendor Details
Company Name
Verdafero
Founded
2009
Country
United States
Website
www.verdafero.com
Product Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Emissions Management
Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management
ESG
Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management