Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MySalesDialer is an innovative platform for outbound calling, designed to enhance the efficiency of calls and maximize agent productivity through cloud-based technology. It offers various dialing options, including power, preview, and manual dialing, which significantly cut down on manual tasks while boosting the number of calls made each day. With integrated lead and call management features, users can easily monitor their interactions, take notes, schedule follow-ups, and manage callbacks all in one convenient location. Additionally, features like call recording, live monitoring, and activity tracking contribute to improving quality assurance and boosting agent performance. The platform delivers real-time insights and analytics regarding call activities, agent efficiency, and the success of marketing campaigns. As a fully cloud-based service, it enables remote teams to operate seamlessly, facilitates global calling capabilities, ensures secure access, and offers API integrations with various CRM and business systems. Ultimately, MySalesDialer stands out as a comprehensive solution for organizations looking to optimize their outbound sales efforts.

Description

Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders. Cloud Contact Center includes: Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time. - Share agents between teams, projects, and companies. - Integration of Toll Free, Local, and Non-Geographic SIP Numbers. - Handling missed phone calls with a Callback mode. - A system for employee motivation that calculates bonuses and penalties automatically. - Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets. - Dynamic scripts for conversations that standardize responses and automate triggers. - Performance analysis for each agent, team and the entire Contact Center. Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Asterix No 
Bitrix24 No 
Dropbox No 
Drupal No 
Facebook No 
Facebook Groups No 
Facebook Messenger No 
FreeSWITCH No 
Gmail No 
Google Drive No 
Joomla! No 
Odoo No 
Salesforce No 
Slack No 
Telegram No 
WhatsApp No 
WordPress No 
Zendesk No 
Zoho CRM No 
Zoho CRM Plus No 

Integrations

Asterix Yes 
Bitrix24 Yes 
Dropbox Yes 
Drupal Yes 
Facebook Yes 
Facebook Groups Yes 
Facebook Messenger Yes 
FreeSWITCH Yes 
Gmail Yes 
Google Drive Yes 
Joomla! Yes 
Odoo Yes 
Salesforce Yes 
Slack Yes 
Telegram Yes 
WhatsApp Yes 
WordPress Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoho CRM Plus Yes 

Pricing Details

$29.99
Free Trial Yes 
Free Version Yes 

Pricing Details

$30/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Central Business Solutions Inc

Country

United States

Website

cbsinfosys.com

Vendor Details

Company Name

Oki-Toki

Founded

2015

Country

United Kingdom

Website

www.oki-toki.cloud/

Product Features

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Acarda Outbound Reviews

Acarda Outbound

Acarda Sales Technologies

Alternatives

T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications
uContact Reviews

uContact

net2phone
Readymode Reviews

Readymode

Readymode (formerly Xencall)