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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MyRemoting provides remote access and IT support solutions tailored for IT teams, managed service providers, and system administrators overseeing Windows, macOS, and Linux environments. Users can operate through a web browser or a downloadable application to gain control over desktops, facilitate file transfers, initiate remote terminal sessions, manage processes, schedule Windows tasks, modify the Windows registry, and execute power actions. Additional features for fleet management encompass scripting, patch management, software installation, Wake-on-LAN capability, inventory management, health monitoring, alert notifications, session recordings, and access auditing. The control server offers flexibility by allowing self-hosting, vendor-hosted services, or installation as an air-gapped On-Prem edition. Connectivity leverages a WireGuard-based overlay with fallback support via relays. Security measures are robust, incorporating two-factor authentication, passkeys, defined roles, and permissions based on machine groups, ensuring that only authorized users can access critical systems. This comprehensive approach enhances operational efficiency and security for IT operations across diverse platforms.

Description

Maximize the benefits of your remote assistance solution with N-able Take Control. Created by N-able, this entirely cloud-centric remote control software features live two-way communication, connections in just five seconds, and efficient remote sessions. Additionally, it includes dependable support tools such as command line access and Windows event viewer. N-able Take Control also utilizes peer-to-peer technology, facilitating immediate and on-demand remote support for a variety of devices including Windows PCs, Macs, as well as iOS and Android mobile devices. Whether you require quick fixes or ongoing support, this software ensures that help is just a click away, enhancing productivity and user satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

N‑able Passportal No 
PagerDuty Yes 
Slack Yes 
xMatters No 

Integrations

N‑able Passportal Yes 
PagerDuty No 
Slack No 
xMatters Yes 

Pricing Details

$399 one-time
Self-hosted: $399 one-time per deployment for one control server and unlimited machines; first-year updates are included, then optional updates cost $75/year. Hosted: $399 license plus managed hosting from $18/month. No-upfront plan: $0 down, from $40/month, with license ownership after 36 months. Air-gapped On-Prem edition: $799 one-time, with optional $150/year updates after the included first year. Hosted and no-upfront plans include a 7-day free trial.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

I Own Software

Country

United States

Website

myremoting.iownsoftware.com

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/take-control

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Alternatives

No Alternatives

Alternatives