Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
It is undeniably true that the journey of learning continues throughout one’s life, extending into our professional endeavors as well. Numerous organizations have acknowledged for quite some time that training within the workplace boosts the productivity of their workforce. Utilizing ovos play ensures that your training sessions become beneficial for all participants involved. Essential job-related information is conveniently accessible, swiftly retrievable, and organized in a clear format that enhances understanding. Additionally, with ovos play LIVE, you can invigorate traditional classroom training through an engaging team quiz, while simultaneously assessing the participants' knowledge levels. By incorporating gamification elements from ovos play, you can significantly elevate your employees' enthusiasm for learning. This friendly competition among colleagues not only breaks up monotonous material but also fosters a more dynamic and engaged learning environment. Ultimately, embracing such innovative training methods can lead to a more informed and motivated workforce.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Google Cloud Identity
No
Pricing Details
$20/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$500 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
ovos
Founded
2004
Country
Austria
Website
ovos.at/en/ovos-play-en/
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
Gamification
Badge Management
No
Collaboration Tools
No
Contest Management
No
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
No
Microlearning
Adaptive Learning
Yes
Asynchronous Learning
Yes
Built-In Course Authoring
No
Content Library
Yes
Evaluation Management
Yes
Gamification
Yes
Leaderboards
Yes
Progress Tracking
Yes
Quizzes
Yes
Rewards Management
No
Mobile Learning
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Certification Management
No
Content Management
Yes
Corporate / Business
Yes
Employee Training
Yes
Engagement Monitoring
No
Gamification
Yes
Media Management
No
Skills Tracking
Yes
Social Learning
Yes
Student Portal
No
Synchronous Learning
No
Testing / Assessments
Yes
Training Companies
No
Video Conferencing
No
Virtual Classroom
Yes
eCommerce
No
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
No
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
Yes
eCommerce
No