Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
Trophy serves as a gamification infrastructure platform designed to help product teams create captivating user experiences by integrating various gamification elements like achievements, streaks, point systems, and leaderboards into both web and mobile applications using versatile APIs and no-code tools. This allows companies to effectively encourage users to engage more deeply and frequently without the need to develop complex logic independently. The platform enables developers and product managers to monitor user interactions, which can inform features like progress badges, experience points, or reward systems, as well as track streaks with automated calculation of streak histories, triggers, and user behavior patterns. Additionally, it adeptly handles edge cases such as time zones, concurrency issues, and completion logic on a large scale, ensuring that retention-focused features operate consistently in a production environment. Trophy also accommodates various point systems with tailored triggers for rewarding or penalizing users based on their actions, along with achievement campaigns that unlock specific badges or milestones, thereby enhancing user engagement and satisfaction. Ultimately, Trophy provides a robust framework for companies aiming to foster loyalty and sustained interaction among their users.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Genesys Cloud CX
Yes
Go
No
Google Cloud Identity
Yes
Java
No
JavaScript
No
Microsoft 365
No
PHP
No
Python
No
Ruby
No
Integrations
Genesys Cloud CX
No
Go
Yes
Google Cloud Identity
No
Java
Yes
JavaScript
Yes
Microsoft 365
Yes
PHP
Yes
Python
Yes
Ruby
Yes
Pricing Details
$20/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
Trophy
Founded
2025
Country
United States
Website
www.trophy.so/
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
Gamification
Badge Management
No
Collaboration Tools
No
Contest Management
No
Feedback Management
No
For Call Centers
No
For Developers
No
For Education
No
For Onboarding
No
For Sales
No
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
No
Performance Metrics
No
Rewards Management
No