Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
Our product helps companies increase engagement and retention by integrating gamification mechanisms into online experiences. This motivates target audience to take actions that are in line with business goals. We offer a fully customizable, scalable gamification solution. Or we can take an existing customer or fan engagement platform, loyalty program, enterprise software, or other software and make it fun and rewarding by gamifying it. Gamification is used today to reduce churn, motivate engagement, and loyalty. Activate the global fan network. Listen to the voice of millennials, and the younger generation. Establish meaningful relationships. Show sponsors ROI. All in one platform Understand your audience. Use static data to trigger desired actions. Create genuine conversations about your brand. Make purchases exciting and urgent. Increase loyalty
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
Yes
Google Cloud Identity
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Oracle CRM On Demand
No
Pipedrive
No
Salesforce
No
Zoho CRM
No
Integrations
Genesys Cloud CX
No
Google Cloud Identity
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Oracle CRM On Demand
Yes
Pipedrive
Yes
Salesforce
Yes
Zoho CRM
Yes
Pricing Details
$20/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$499 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
StriveCloud
Founded
2016
Country
Belgium
Website
strivecloud.io
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes