Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points

Description

Engaging in virtual team building can be an enjoyable experience, especially when utilizing Ricotta's games and trivia to foster collaboration among team members. Ricotta offers a unique asynchronous platform where teams can enjoy fun trivia quizzes featuring over 30,000 questions across 30 categories. These quizzes allow for quick, five-minute breaks without interrupting workflow, and you can use the trivia scheduler to keep your team actively engaged throughout the week. From enhancing team bonding to improving the onboarding process, Ricotta's icebreaker and watercooler games effectively unite teams. You can also challenge your colleagues with exciting word games, whether in asynchronous mode or with a timed twist. Your data remains completely private and secure on Ricotta, as it is protected by end-to-end encryption, ensuring that it is not shared with any external parties. Additionally, we store your information on reliable third-party systems and take all necessary precautions to safeguard your data effectively. Overall, participating in virtual team-building activities with Ricotta not only strengthens relationships but also boosts team morale and productivity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX Yes 
Google Cloud Identity Yes 
Microsoft Teams No 
Slack No 

Integrations

Genesys Cloud CX No 
Google Cloud Identity No 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

$20/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$24 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gamifica

Founded

2014

Country

Argentina

Website

motivarnos.com

Vendor Details

Company Name

Ricotta

Website

www.ricotta.team/

Product Features

Gamification

Badge Management Yes 
Collaboration Tools Yes 
Contest Management Yes 
Feedback Management No 
For Call Centers Yes 
For Developers No 
For Education No 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Product Features

Alternatives

nGAGEMENT Reviews

nGAGEMENT

nGUVU

Alternatives

Spinify Reviews

Spinify

Spinify Pty Ltd
OldRobo Reviews

OldRobo

Tneed