Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
Playmotiv Gamification offers a corporate gamification platform aimed at boosting engagement, motivation, and overall business performance through interactive digital challenges, missions, leaderboards, incentives, and analytics for tracking progress. This solution effectively mobilizes sales teams, distributors, retail networks, and operational personnel while enhancing employee onboarding, training programs, and internal communication. By integrating game mechanics, narrative elements, and measurable key performance indicators, Playmotiv transforms strategic goals into captivating experiences that foster participation, reinforce preferred behaviors, and enhance execution in various operational settings. Furthermore, the platform's flexibility allows it to be tailored for diverse campaigns, target audiences, and specific business objectives, making it ideal for sales incentives, channel activation, educational journeys, loyalty programs, and performance enhancement initiatives. Organizations can leverage Playmotiv to create a more engaged workforce and achieve superior results across multiple facets of their operations.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Genesys Cloud CX
No
Google Cloud Identity
No
Pricing Details
$20/month/user
Free Trial
Yes
Free Version
No
Pricing Details
$5/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
Playmotiv
Founded
2004
Country
Spain
Website
playmotiv.com
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
No
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Product Features
Gamification
Badge Management
No
Collaboration Tools
No
Contest Management
No
Feedback Management
No
For Call Centers
No
For Developers
No
For Education
No
For Onboarding
No
For Sales
No
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
No
Performance Metrics
No
Rewards Management
No