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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

For Professionals in the Funeral and Removal Industry. Maximize the Potential of Your Removal Service Business with MorTrack Software. This all-in-one solution enables you to eliminate paperwork, enhance daily efficiency by 30%, and deliver exceptional service to both your clients and the community. The Leading Software for Logistics, Tracking, and Customer Service Tailored for Funeral and Removal Experts. In your role, you provide support to families during some of their most challenging moments. The removal technicians act as the frontline representatives of your establishment. Their approach and execution, filled with empathy and diligence, play a crucial role in the growth or decline of your business. Based on our 17 years of experience, the time spent on-site is a critical determinant of your business's success. MorTrack allows you to save an average of 30 minutes per case! Handling five cases daily could result in over two and a half hours saved each day for every removal technician. Just imagine the financial impact this time-saving could have on your operations!

Description

“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM Yes 
Osiris Yes 
Parting Pro Yes 
Passare Yes 
Range Yes 

Integrations

HubSpot CRM No 
Osiris No 
Parting Pro No 
Passare No 
Range No 

Pricing Details

$6/case
Cases that have effort expended can be billable. No charge for cancelled or test cases. Includes document
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cairnstack Software LLC

Founded

2013

Country

United States

Website

mortrack.com

Vendor Details

Company Name

Continental Computers

Founded

1985

Country

United States

Website

continentalcomputers.com/smart-director/

Product Features

Funeral Home

Cemetery Management No 
Cremation Management No 
Financial Reporting No 
Funeral Ledger Yes 
Lot Management Yes 
Merchandising No 
Pre-Need Management No 
Routing Yes 

Product Features

Funeral Home

Cemetery Management Yes 
Cremation Management Yes 
Financial Reporting Yes 
Funeral Ledger No 
Lot Management No 
Merchandising No 
Pre-Need Management No 
Routing No 

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