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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

A comprehensive solution for product-led growth companies, Monterey enables the swift collection, analysis, and amplification of user insights on a large scale. Instantly establish feedback systems that foster an engaging user experience, prompting users to contribute more readily. Seamlessly integrate Monterey with your daily tools and streamline all feedback, liberating your product and engineering teams from the tedious tasks of categorizing and tagging so they can focus more on meaningful interactions with users through thought-provoking questions. Eliminate the need to sift through customer feedback in search of valuable insights. Transform a vast array of disorganized data into actionable intelligence within moments. Empower product, support, and user research teams with an insightful tool that allows them to navigate through critical data points, ensuring they can make informed decisions quickly and effectively. By enhancing your understanding of user feedback, you can drive product improvements that resonate with your target audience.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Zendesk Yes 
ActiveCampaign No 
Blotout No 
Constant Contact Lead Gen & CRM No 
Crowdin No 
Discord Yes 
G2 Yes 
Google Chrome Yes 
Ikigai No 
Jira No 
Klipfolio No 
Pendo No 
Singer No 
Sprout Social No 
Ucraft Logo Maker No 
X (Twitter) Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Zendesk Yes 
ActiveCampaign Yes 
Blotout Yes 
Constant Contact Lead Gen & CRM Yes 
Crowdin Yes 
Discord No 
G2 No 
Google Chrome No 
Ikigai Yes 
Jira Yes 
Klipfolio Yes 
Pendo Yes 
Singer Yes 
Sprout Social Yes 
Ucraft Logo Maker Yes 
X (Twitter) No 

Pricing Details

$90 per month
Billed annually
Free Trial No 
Free Version No 

Pricing Details

Subscription Model
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Monterey

Country

United States

Website

www.monterey.ai/

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Idea Management

Activity Dashboard No 
Brainstorming No 
Collaboration No 
Creator Tracking No 
Idea Ranking No 
Project Tracking No 
Status Tracking No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization Yes 
Product Roadmapping Yes 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Alternatives

Alternatives