Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Moment, formerly known as Moment House, provides an effortless platform for creators to craft unique, ticketed events that can reach their fans across the globe, termed as Moments. Your audience spans the world, so why not enchant them with a Moment? Create engaging, worldwide social experiences that go beyond mere conversations. Allow your fans to connect in a more meaningful way through voice interactions. You can also facilitate unforgettable one-on-one video chats that leave lasting impressions. Additionally, you can sell merchandise at the point of sale and during the events, enhancing the overall experience. With live modules, your events become even more captivating. You maintain complete control, with the ability to analyze, update, and export all necessary data. Enjoy the benefit of retaining 100% of your ticket sales, while we only apply a modest 10% service fee at checkout. You can easily export emails as CSV files to nurture direct relationships with your fans. Tailor the look and feel of your Moment using your own creative artwork, and access assistance from our in-house experts for any technical needs. Furthermore, you can monitor the sources of your ticket sales and collaborate with promoters, all while benefiting from built-in support for showcasing sponsor or charity logos. This comprehensive approach ensures that every aspect of your event is optimized for success.

Description

Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Patreon

Country

United States

Website

www.moment.co

Vendor Details

Company Name

Service-Run

Country

Canada

Website

service-run.com

Product Features

Live Streaming

Access Control No 
Audience Analytics No 
Audience Engagement No 
Browser-based No 
Customizable Branding No 
Encoding No 
Event Scheduling No 
Live Streaming Production No 
Moderation No 
Monetization Tools No 
Multi-Screen / Split-Screen No 
Multiple Camera Feeds No 
Multistreaming No 
Session Recording No 
Social Media Integration No 
Streaming Platform Integration No 

Virtual Event Platforms

Alerts/Notifications No 
Attendee Management No 
Customizable Branding No 
Event Management No 
File Sharing No 
Lead Capture No 
Live Audio/Video Chat No 
Live Text Chat No 
Mobile Access No 
Moderation No 
Pre-made Templates No 
Presentation Tools No 
Q&A No 
Reporting/Analytics No 
Social Media Promotion No 
Surveys/Polls No 
Virtual Booths No 
Virtual Lobby No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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