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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

Description

Webscale Stratus offers merchants, developers, and agencies an unparalleled global Magento® hosting experience characterized by power, reliability, and a rich array of features. The latest Stratus™ cloud-hosting solution exemplifies our dedication to excellence in Magento® hosting. As a store owner, safeguarding your customers' data is paramount, as even a single breach can jeopardize your brand's future. MageMojo has taken significant measures to achieve PCI Level 1 compliance through an external audit, ensuring their services as a Magento hosting provider meet the highest security standards. This commitment means you can trust Webscale Stratus and the STRATUS MaaS™ platform to safeguard your business and provide you with peace of mind. Your hosting expenses are directly proportional to your store's needs, making it easy to see how Webscale Stratus can be a more economical choice compared to traditional Magento® hosting solutions. In today’s competitive market, investing in secure and reliable hosting is crucial for long-term success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
APIANT Yes 
AdRem NetCrunch Yes 
AuditShipment Yes 
Bitium Yes 
Drupal No 
Formstack Yes 
HelpOnClick Live Chat Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Insightly Yes 
Magento No 
Nicereply Yes 
Robly Yes 
SyncSmart Yes 
WooCommerce No 
Wufoo Yes 
X (Twitter) Yes 
Zapier Yes 

Integrations

WordPress Yes 
APIANT No 
AdRem NetCrunch No 
AuditShipment No 
Bitium No 
Drupal Yes 
Formstack No 
HelpOnClick Live Chat No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Insightly No 
Magento Yes 
Nicereply No 
Robly No 
SyncSmart No 
WooCommerce Yes 
Wufoo No 
X (Twitter) No 
Zapier No 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$98 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Vendor Details

Company Name

Webscale

Founded

2012

Country

United States

Website

www.webscale.com/stratus/

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

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