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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

Description

Introducing an award-winning digital ordering and restaurant management solution tailored for quick-service restaurants, casual dining establishments, pubs, cafes, virtual brands, and beyond. This comprehensive technology suite is designed to enhance your hospitality operations significantly. By crafting a digital ordering journey that amplifies your brand identity, you can take advantage of an award-winning user interface and unparalleled menu personalization, which have been shown to boost average transaction values by as much as 30%, while also fostering customer loyalty. Regain control over your restaurant's operations effortlessly; Vita Mojo’s complete restaurant system facilitates the taking, fulfilling, and management of orders across multiple channels, including delivery marketplaces, like never before. With a background in restaurant operations, we are acutely aware of the needs of hospitality businesses, which drove us to create the technology solution that we felt was missing in the market. Our platform is trusted by over 80 brands in thousands of locations, and it currently handles more than £100 million worth of transactions each month. In addition, our digital ordering system helps combat staffing shortages, allowing your team to concentrate on high-value tasks such as enhancing guest experiences. Ultimately, with Vita Mojo, you are not just adopting a system; you are embracing a transformative approach to restaurant management that paves the way for sustained growth and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIANT Yes 
ActiveCampaign Yes 
Adyen No 
Bitium Yes 
Constant Contact Yes 
Deliveroo No 
Elo No 
Formstack Yes 
HubSpot Marketing Hub Yes 
Insightly Yes 
LeadMaster Yes 
Mailchimp Yes 
MarketMan No 
Nicereply Yes 
Polaris Retail Pro No 
Robly Yes 
Wufoo Yes 
X (Twitter) Yes 
Zapier Yes 
iiko No 

Integrations

APIANT No 
ActiveCampaign No 
Adyen Yes 
Bitium No 
Constant Contact No 
Deliveroo Yes 
Elo Yes 
Formstack No 
HubSpot Marketing Hub No 
Insightly No 
LeadMaster No 
Mailchimp No 
MarketMan Yes 
Nicereply No 
Polaris Retail Pro Yes 
Robly No 
Wufoo No 
X (Twitter) No 
Zapier No 
iiko Yes 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Vendor Details

Company Name

Vita Mojo

Country

United Kingdom

Website

www.vitamojo.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting Yes 
Employee Management No 
Food Costing No 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

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