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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
MojoPad is a Mac-based personal wiki designed for people who want to capture, connect, search, and protect their knowledge without relying on cloud services. The app lets users create links naturally by typing page names or selecting text, allowing ideas, notes, plans, and references to connect as they are written. Its graph feature turns the document into a living map, showing how pages relate to one another across even large wiki collections. MojoPad supports rich content, including files, images, PDFs, ePubs, web archives, diagrams, and imported VoodooPad documents. Users can export their work to PDF, EPUB, HTML, Word, plain text, or a static website with RSS. The app includes local semantic search to find related pages by meaning, even when exact words do not match. Privacy-focused users can encrypt individual pages or entire documents with AES-256, while auto-relock helps protect content after idle time. Daily notes, global capture, backups, per-page version history, and delayed trash recovery make it easier to write freely without losing work. With local storage, no telemetry, no subscription, and optional on-device AI through Ollama, MojoPad is built for Mac users who want a private and durable knowledge base.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
Yes
AdRem NetCrunch
Yes
Bedrock Analytics
Yes
Campaign Monitor
Yes
Constant Contact
Yes
Cyfe
Yes
Formstack
Yes
HelpOnClick Live Chat
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
APIANT
No
AdRem NetCrunch
No
Bedrock Analytics
No
Campaign Monitor
No
Constant Contact
No
Cyfe
No
Formstack
No
HelpOnClick Live Chat
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$59
1 license allowing 2 installs on any 2 of your Mac Computers. Lifetime License. User is able to deactivate license and move to a new computer.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
MojoPad
Founded
2026
Country
United States
Website
mojopad.app
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Note-Taking
Categories / Organization
Yes
Clip From Web
Yes
Document Scanning
No
Formatting / Markdown
Yes
Handwriting
No
Hyperlinking
Yes
Image Insertion
Yes
List/Checklist Creation
Yes
Printing
Yes
Search
Yes
Sharing / Collaboration
Yes
Syncing
Yes
Templates
Yes
Voice Notes
No
Productivity
Collaboration
No
Database Creation
No
Document Creation
Yes
File Sharing
No
Notes Management
Yes
Office Suite
No
Presentation Tools
No
Project Management
No
Task Management
No
Team Chat
No
