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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Modern Dial Tone stands out as a reliable provider of business telephone services and equipment known for its high quality and dependability. Our offerings cater to a wide range of needs, from individual lines for small businesses to extensive solutions for large enterprises and call centers. We pride ourselves on offering one of the clearest and most straightforward telephone bills in the market, ensuring transparency for our clients. Importantly, we do not bind our customers with long-term contracts, allowing for flexibility in their service choices. The advanced technology used by Modern Dial Tone ensures a seamless user experience, even over less stable networks, backed by a comprehensive service level agreement that guarantees both uptime and call quality. Additionally, we prioritize the security of your business through stringent compliance policies, validated by third-party certifications. Our noise-canceling microphones are particularly beneficial in bustling office settings, effectively minimizing background distractions. This commitment to excellence in service and technology reflects our dedication to meeting the unique needs of every client.

Description

A call accounting system, in its most basic form, collects and retains data regarding telephone calls from various phone systems for subsequent examination by an individual or a computer. In a typical business setting, a telephone system equipped with multiple extensions or handsets is referred to as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). This system facilitates the connection between multiple telephone lines and the local telephone exchange, linking it to the office's handsets. Additionally, PBX extensions are not confined to human-operated handsets; they can also encompass extensions designated for auto attendants, hunt groups, voice mail systems, fax machines, and a variety of other devices, thereby enhancing communication efficiency within the organization. The versatility of these systems allows businesses to manage their communications more effectively while also providing valuable insights through call data analysis.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RMS Cloud No 

Integrations

RMS Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$8 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Modern Dial Tone

Country

United States

Website

moderndialtone.com

Vendor Details

Company Name

TIM Technologies

Founded

2006

Country

Australia

Website

www.tim4biz.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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