Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Modem serves as an AI-driven platform tailored for freight forwarders, integrating rate management, customer quoting, records, and essential operational insights into a workflow that revolves around the team's inbox. By effectively organizing carrier and contract rates sourced from PDFs, spreadsheets, and emails, it streamlines the process of generating customer quotes based on this data. Furthermore, teams can seamlessly manage customer and contact information, tasks, and quotations while documenting the procedures and rationale behind pricing decisions and customer interactions. Designed to complement existing forwarding systems, Modem does not necessitate a complete overhaul of current operations, allowing for a smoother transition. It facilitates collaboration across email and various communication channels, enabling sales, pricing, and operations teams to efficiently coordinate routine tasks and swiftly address quote inquiries. Ultimately, freight forwarders can leverage this platform to centralize operational knowledge, standardize internal workflows, and automate certain processes, all while maintaining their established systems. This approach not only enhances productivity but also fosters better communication within teams.
Description
Zavin is an innovative CRM and commercial operating system powered by AI, designed specifically for freight forwarders, NVOCCs, and contemporary logistics operators.
In a sector where the speed of response significantly influences the likelihood of closing deals, logistics teams often waste valuable time manually sorting through unstructured RFQ emails, transferring shipment information, and tracking rates across various disjointed spreadsheets.
Zavin effectively addresses these inefficiencies by transforming email traffic into organized commercial data. The platform autonomously processes incoming customer emails, identifies essential shipment details—such as chargeable weights, origin and destination routes, and incoterms—and seamlessly integrates with current rate management systems and Transportation Management Systems (TMS).
Among its key features are automated RFQ email parsing and data extraction, direct integration with TMS and rate management, remarkably quick quote turnaround times measured in seconds instead of hours, and comprehensive tracking of opportunities and leads.
With Zavin, logistics teams can focus on strategic growth rather than getting bogged down by tedious administrative tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Gmail
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Integrations
Gmail
No
Microsoft Outlook
No
Microsoft Teams
No
Slack
No
WhatsApp
No
Pricing Details
£99/user/month
Plans start at £99 per user per month. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact for Pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Modem Intelligence
Founded
2025
Country
United Kingdom
Website
thinkmodem.com
Vendor Details
Company Name
Zavin Technologies
Founded
2025
Country
United Arab Emirates
Website
zavin.ai
Product Features
Product Features
Alternatives
No Alternatives