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support

Description

Modem serves as an AI-driven platform tailored for freight forwarders, integrating rate management, customer quoting, records, and essential operational insights into a workflow that revolves around the team's inbox. By effectively organizing carrier and contract rates sourced from PDFs, spreadsheets, and emails, it streamlines the process of generating customer quotes based on this data. Furthermore, teams can seamlessly manage customer and contact information, tasks, and quotations while documenting the procedures and rationale behind pricing decisions and customer interactions. Designed to complement existing forwarding systems, Modem does not necessitate a complete overhaul of current operations, allowing for a smoother transition. It facilitates collaboration across email and various communication channels, enabling sales, pricing, and operations teams to efficiently coordinate routine tasks and swiftly address quote inquiries. Ultimately, freight forwarders can leverage this platform to centralize operational knowledge, standardize internal workflows, and automate certain processes, all while maintaining their established systems. This approach not only enhances productivity but also fosters better communication within teams.

Description

Initially crafted as a comprehensive forwarding solution for air and ocean freight, as well as customs, Scope has transformed into the benchmark for digital freight forwarding and customs management, streamlining various processes and procedures. By integrating with external ERP/WMS systems, Scope fosters collaboration across multiple platforms, emphasizing enhanced visibility for all involved parties, improved quality, greater productivity, reduced costs, increased revenue, and heightened customer loyalty alongside employee satisfaction. This marks a significant shift towards a fully digital future in logistics, positioning Scope as a leader in this evolution. It facilitates the management of all air export shipments, covering everything from quotes and bookings to the conversion of those bookings into Houses, Direct, or Back-to-Back shipments. Additionally, the software supports both Coload-in and Coload-out operations while allowing for the effortless creation of Consolidation and Master shipments. Users benefit from built-in access to customs export procedures within both Master and House entries. Furthermore, all financial aspects, including invoices, credit notes, and payables, are efficiently handled within the shipment framework and are easily printable for convenience. In essence, Scope not only simplifies logistics management but also enhances operational efficiency and stakeholder engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Axis LMS No 
Chain.io No 
Gmail Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
WhatsApp Yes 

Integrations

Axis LMS Yes 
Chain.io Yes 
Gmail No 
Microsoft Outlook No 
Microsoft Teams No 
Slack No 
WhatsApp No 

Pricing Details

£99/user/month
Plans start at £99 per user per month. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Modem Intelligence

Founded

2025

Country

United Kingdom

Website

thinkmodem.com

Vendor Details

Company Name

Riege Software International

Founded

1985

Country

Germany

Website

www.riege.com

Product Features

Product Features

Freight

3PL Yes 
Barcoding / RFID Yes 
Billing & Invoicing Yes 
Customer Management Yes 
Customer Portal Yes 
Import / Export Management Yes 
International Forwarders Yes 
LTL Management Yes 
Local Forwarders Yes 
Rate Management Yes 
Shipment Tracking Yes 
Truckload Management Yes 
Warehouse Management Yes 
Waybills Yes 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking Yes 
Cross Docking Yes 
Fleet Management No 
Inventory Management No 
Order Management Yes 
Purchasing Yes 
Scheduling Yes 
Shipping Management Yes 
Transportation Management No 

Alternatives

No Alternatives

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