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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

Description

RocketPhone serves as a comprehensive voice solution aimed at improving business communication by integrating effortlessly with Salesforce CRM. This platform boasts features like AI-driven call assistance in real time, automatic transcription of calls, and workflow automation to facilitate smoother operations and enrich customer engagement. It accommodates voice, cellular, and video communication, enabling teams to consolidate discussions across mobile devices, Salesforce, and web platforms. With advanced AI functionalities, RocketPhone identifies significant moments during calls, delivering in-call suggestions and automating tasks to enhance both sales and customer service productivity. Its pricing model is adaptable, featuring no minimum annual commitments, which allows it to grow alongside businesses while remaining accessible from any location with internet access. The platform is ideal for sales and service teams as well as management, aiming to secure more deals, elevate customer satisfaction, and enhance operational efficiency through real-time analytics and AI-powered insights. Furthermore, RocketPhone's user-friendly interface ensures that teams can easily navigate its features and maximize its benefits.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Chorus Connection Yes 
Creatio Yes 
Gong Yes 
Google Meet No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams No 
NiCE CXone Mpower Yes 
Oracle Artificial Intelligence Yes 
Pipedrive Yes 
Slack No 
Verint Speech Analytics Yes 
Zoom No 

Integrations

Salesforce Yes 
Chorus Connection No 
Creatio No 
Gong No 
Google Meet Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Dynamics 365 No 
Microsoft Teams Yes 
NiCE CXone Mpower No 
Oracle Artificial Intelligence No 
Pipedrive No 
Slack Yes 
Verint Speech Analytics No 
Zoom Yes 

Pricing Details

$30 dollar per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$38.03 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mobile2CRM

Country

Israel

Website

www.mobile2CRM.com

Vendor Details

Company Name

RocketPhone

Country

United Kingdom

Website

www.rocketphone.ai/

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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